Edwin Hernandez
Edwin Hernandez at Criswell Nissan
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Edwin Hernandez | Page 3

Sales Consultant ehernandez@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.7
37 Reviews

Sales Consultant (301) 825-5993 ehernandez@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.7

37 Reviews

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37 Reviews of Edwin Hernandez

January 22, 2024

Dealership Rating
Employee Rating

Edwin Hernandez was on top of his game. Until he got my call I had no return calls out follow-ups other than an email station they would call me back. 2 days later I called, and got Mr. H More

by mac12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Criswell Nissan responded

Thank you for sharing this positive feedback! We are happy to see we could help you out and welcome you to reach out if we can be of further service.

January 16, 2024

Dealership Rating
Employee Rating

So easy to work with! Edwin made the process so easy!! Best experience at a car dealership ever! From test driving the cars to the actual process of purchasing, he excelle More

by Mercedesvoicetalent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 17, 2024

Criswell Nissan responded

It's our goal to help you find a vehicle that suits your needs and your budget, and we appreciate knowing you were pleased with your experience. Don't hesitate to reach out if we can be of assistance with any future automotive needs.

January 03, 2024

Dealership Rating
Employee Rating

I knew exactly what I wanted. They processed the paperwork semi quickly. I was called and texted multiple times a day for 2 weeks to come in and take a survey. The manager left tw More

by NICK_DEVETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rubin Ferreira, Eric Engram

Jan 05, 2024

Criswell Nissan responded

Thank you for sharing this feedback. We hope you'll keep us in mind for any future automotive needs.

December 30, 2023

Dealership Rating
Employee Rating

While my salesman was helpful the management did not follow through. I was told I had manuals for my used car and they weren't in the vehicle. I asked for them and was told to Google it. They said I h More

by 2023.LAURACHRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rubin Ferreira

Jan 05, 2024

Criswell Nissan responded

We appreciate your feedback and are sorry to see we did not meet your expectations. We apologize for any inconvenience and welcome you to reach out to our sales manager if you would like to discuss the details of this car buying event.

December 24, 2023

Dealership Rating
Employee Rating

I appreciate Edwin bringing the Sentra to me this evening. I don't like driving at night. Edwin was very personable & knew the car pretty well. More

by wxwoman95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Criswell Nissan responded

It's our pleasure to help! Thank you for trusting our team to assist with your automotive needs.

December 15, 2023

Dealership Rating
Employee Rating

Friendly and patient, the staff took the time to get us into the right vehicle. More

by daviddf1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Velasquez

Dec 15, 2023

Criswell Nissan responded

We're happy to see we could really help you out! We value the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.

December 08, 2023

Dealership Rating
Employee Rating

I loved working with Edwin from the beginning to the end him and ruben were awesome to work with! More

by Bianca Board
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Dec 12, 2023

Criswell Nissan responded

It's wonderful to know you had a fantastic car buying experience at Criswell! Our friendly and professional team is always happy to help, and we welcome you to reach out if you have additional questions about the features of your new vehicle.

November 08, 2023

Dealership Rating
Employee Rating

Quality work done on time. Not necessary to type fifteen words, but will do it anyway. More

by psmith6568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar , James Cook III

Nov 15, 2023

Criswell Nissan responded

Thanks for sharing this 5-star rating! We hope to be of service to you in the future.

October 04, 2023

Dealership Rating
Employee Rating

They found me a car that suited what I was looking for , Edwin is friendly and professional and I would definitely buy another car from him.He went above and beyond! More

by DRAGONFIRESOUL2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Criswell Nissan responded

We're happy to see we were able to help you out! Thanks for sharing these details about your positive buying experience.

October 01, 2023

Dealership Rating
Employee Rating

The team at Criswell was very helpful in the process of renewing my lease. Thank you. More

by Derek P
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Oct 03, 2023

Criswell Nissan responded

It's our pleasure to help! We appreciate knowing everything was completed quickly and to your satisfaction. Don't hesitate to reach out if we can be of further assistance.

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