Edwin Saint Louis

I was greeted at the door and taken care of. The office is neat and clean. The office is neat and clean. More

by Cheryl Huguley Verified Customer Verified Customer

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Service person is not trained to Hyndai's expectations. I had recieved information from Hyndai about Bluelink. Said dealer sevice personnel could help with app. He was not able to. Referred me to call Hy I had recieved information from Hyndai about Bluelink. Said dealer sevice personnel could help with app. He was not able to. Referred me to call Hyunda. More

by MEYERSLS75 Verified Customer Verified Customer

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Good job on servicing my car in a very timely manner. Thank you very much. Thank you very much. More

by ykhw59a Verified Customer Verified Customer

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I came in for an oil change and was given a 2 hour turnaround time. My car was done in an hour, great job! turnaround time. My car was done in an hour, great job! More

by Hanu44 Verified Customer Verified Customer

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The television in the waiting are was broken, I was there for 3 & 1/2 hours. My phone almost died & there were no chargers. 3 hours for a basic oil change. for 3 & 1/2 hours. My phone almost died & there were no chargers. 3 hours for a basic oil change. More

by Kemesha.jones@va.gov Verified Customer Verified Customer

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The reception was very good and it didn’t take long to service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . More

by bhu2025santafe Verified Customer Verified Customer

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We are very happy with this dealership. I had my first oil exchange etc. and it all went extremely well. Very friendly, courteous and fast. I had my first oil exchange etc. and it all went extremely well. Very friendly, courteous and fast. More

by ghernac Verified Customer Verified Customer

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My service advisor is great. However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new a However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new ac compressor replacement for $3500! No thanks. Got it done for under $1000. That's with a oem compressor replacement. More

by RICK2801 Verified Customer Verified Customer

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They kept me posted and did a great job with my oil change. They always let me know if anything else is needed. change. They always let me know if anything else is needed. More

by sammy9037 Verified Customer Verified Customer

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The place is nice but they have lied at least twice now about the time it would take to finish service on my vehicle, they would say 2 days and it would be a week later. The service advisor named Olga did about the time it would take to finish service on my vehicle, they would say 2 days and it would be a week later. The service advisor named Olga did not provide me with the proper information and I ended getting charged for something I didn't know existed. She got mad and accused me of lying. The manager Luciano came in and sorted out the situation and told me I didnt have to pay what I didn't agree to pay. The manager is extremely nice and did a great job managing the situation with the service advisor. Along with this, my new service advisor Edwin was really nice and straightforward. Overall this place is decent but the long unforeseen wait times and the extremely rude service advisor knocks off two stars. More

by Bradley Verified Customer Verified Customer

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