Efrain Barcos
Efrain Barcos at Yonkers Kia
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Efrain Barcos | Page 104

Service Advisor

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

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4.6
1,054 Reviews

Languages Spoken

Spanish Spanish

4.6

1,054 Reviews

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1054 Reviews of Efrain Barcos

June 19, 2020

Dealership Rating
Employee Rating

I guess due to the covid19 things are different I've called 3 times and can't get someone to call me back on an issue its very frustrating. More

by losoo4123
Recommend Dealer
Yes

Other Employees Tagged: Terry Michel

June 19, 2020

Dealership Rating
Employee Rating

I have a few concerns about this place, but when I call my sale partner Melvin Reyes, he went quickly and resolve my issue, also the guy John Arias is the best at the service department, when I came back h More

by W.OSORIO-93
Recommend Dealer
Yes

Other Employees Tagged: Melvin Reyes , John Arias , Carlos Molina

Jun 25, 2020

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email me at customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Director of Customer Experience

June 19, 2020

Dealership Rating
Employee Rating

They go OUT OF THEIR WAY to treat you like you are special! The people who work at Yonkers KIA really know what they are doing. They check out your car and if they find something amiss they'll go up front and t More

by FITZLADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: The person who greets you when you drive into the lot. Sorry, I don't recall his name.

June 19, 2020

Dealership Rating

UNPROFESSIONAL DISGUSTED WITH THE LACK OF PROFESSIONAL-ISM, THE LACK OF COMPETENCY, THE LACK OF TIMELINESS OF CONCERNS, LACK OF THROUGH CHECK ON THE VEHICLE I PURCHA More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Vadi, Tina Cruz

Jun 25, 2020

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 18, 2020

Dealership Rating
Employee Rating

The customers service is great they treat people with respect and are also very helpful. They try to find the best and affordable prices for their customer. More

by TAIANA110579
Recommend Dealer
Yes

Other Employees Tagged: Melvin Reyes , John Arias , Carlos Molina

June 18, 2020

Dealership Rating
Employee Rating

Keeping up with Kia. Kia employee Efrain Baro , is very helpful to the customers needs, I came for brakes and a noise , car was checked and tech discovered at the time. E More

by aabney1346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Seagrams

June 15, 2020

Dealership Rating
Employee Rating

I went for the first time and I end up paying more than needed. All I had to do was get new brakes and new tires. I end up paying for cutting disks that didn’t need too. I end up having to go to another pl More

by Ary Nia
Recommend Dealer
No

Other Employees Tagged: Jorge

Jun 17, 2020

Yonkers Kia responded

Can you please email me and tell me who was helping you? Please accept our apologies. My email address is customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Marketing Executive & Director of Customer Experience

June 15, 2020

Dealership Rating
Employee Rating

Oil change and tire rotation I love Kia and my car, love the service they always notify when it's time band the service is very accurate thank you very much. More

by hankcarrington5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2020

Yonkers Kia responded

😊 🎉🎉Congratulations to you! Thank you for choosing Yonkers Kia! Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com

June 15, 2020

Dealership Rating
Employee Rating

Service Department The experience I have over the years with this dealer is really great, I love the way the service department handle situations. Especially Mikhail K More

by EVIE897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mikhail Kopilovich

June 08, 2020

Dealership Rating

efficient and professional This isn't the Kia dealership closest to me but it is the one I choose. Thank you for making me feel sale during Covid. More

by GOJUSTJUDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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