Ekaterina Espinosa | Page 13

Lester Glenn Subaru responded

Hey LALHAMMER824, Thanks for sharing your experience! We're so glad to hear that Ekaterina kept you informed every step of the way and delivered service that left a lasting impression! She's truly a valued member of our team, and we’ll be sure to pass along your kind words. Happy Driving The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Jennyrett, Thanks for sharing your experience! It’s wonderful to hear how much you appreciate Ekaterina’s thoughtful and honest approach! Her attention to detail and genuine care for you and your family really speak to the kind of service we strive for. We're so glad she's one of the reasons you continue to choose us for your Subaru service! Happy Driving The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Ohmster, Thanks for sharing your experience! We're so glad to hear that Ekaterina and Danny went above and beyond to take care of you! It’s great to know the updates, video, and photos helped you feel informed and confident throughout the repair process! We appreciate your kind words and look forward to assisting you again! Happy Driving The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CEUED, Thanks for sharing your experience! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot, and we're so glad to have earned your trust as the best dealership you’ve ever been to! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi wcgrassman, Thanks for sharing your experience! We're so glad to hear that you had a pleasant and personable experience. It’s great to know that the team member you worked with was knowledgeable and able to provide excellent customer service. We appreciate your kind words and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey CARROLLP24, Thanks for sharing your experience! We're glad to hear the team kept you informed and made sure the cost was clear and approved before starting the work. It’s great to know the wait was reasonable and that everyone was friendly and professional. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey JULIABREGENZER, Thanks for sharing your experience! It’s awesome to hear that Anthony made such a positive impression—kind, helpful, and funny is a winning combo! We’re so glad you felt comfortable and never pressured. We truly appreciate your kind words and are honored to be your favorite dealership! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey jeanwolf, Thanks for sharing your experience! We're thrilled to hear that you've consistently had great experiences with us. Our team works hard to make sure every visit is efficient and friendly, and we're glad that’s been your experience too. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PeggyM, Thanks for sharing your experience! We understand that waiting for 6 hours felt a bit long, and we’re glad we were able to offer you a loaner! It's great that you had the option to get shuttled home, but we completely understand that next time you’ll take advantage of the loaner to make the process more convenient! We’re here to make your visits as smooth as possible, and we’ll be happy to arrange a loaner for you next time! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey LDBRICK, Thank you for taking the time to share your experience! We're glad to hear that Eketarina was able to assist you and keep you updated throughout the process. It's wonderful to know that the loaner car made things more convenient for you. We appreciate your patience and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team