The whole service experience is always transparent.
The advisors keep me informed as to time and pricing
The advisors keep me informed as to time and pricing
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by Jeff G
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Lester Glenn Subaru responded
Hi Jeff,
Thanks for sharing your experience! We're glad to hear that the transparency in our service process has stood out to you. We always strive to keep our customers well-informed about time and pricing to ensure a smooth experience. We look forward to assisting you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
Got there early and expected to wait a while.
Before I knew it my car was in the service bay and soon I was on my way. Excellent!
Before I knew it my car was in the service bay and soon I was on my way. Excellent!
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by DREVILMX
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Lester Glenn Subaru responded
Hey DREVILMX,
Thanks for your great review! We're so glad to hear that your service was quick and efficient, and that you were on your way sooner than expected. We appreciate your feedback and look forward to assisting you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
The service at this Subaru is excellent.
The work is done in a timely manner. The waiting room is friendly and functional. It is always a pleasure to work with Ekaterina!
The work is done in a timely manner. The waiting room is friendly and functional. It is always a pleasure to work with Ekaterina!
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by Fay
Verified Customer
Verified Customer
Mar 10, 2025 -
Lester Glenn Subaru responded
Hey Fay,
Thanks for your wonderful review! We’re thrilled to hear that you consistently have excellent service at our Subaru dealership and that Ekaterina always makes your experience a great one. We appreciate your kind words and look forward to serving you again soon!
Happy Driving,
The Lester Glenn Subaru Team
Always a pleasure going for service.
Ekaterina is wonderful and always gives me all the info I need. Never too long of a wait.
Ekaterina is wonderful and always gives me all the info I need. Never too long of a wait.
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by LucyB
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Lester Glenn Subaru responded
Hey Lucy,
Thanks for your great review! We’re so glad to hear that Ekaterina continues to provide you with wonderful service and all the information you need. We’re happy to know your visits are quick and pleasant!
Looking forward to seeing you again soon!
Happy Driving,
The Lester Glenn Subaru Team
My recent service experience was excellent.
Ekaterina kept me informed throughout the process and was pleasant and professional
Ekaterina kept me informed throughout the process and was pleasant and professional
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by Jeff G
Service Price Transparency
Mar 05, 2025 -
Lester Glenn Subaru responded
Hey Jeff,
Thanks for your great review! We’re thrilled to hear that Ekaterina kept you informed and provided pleasant and professional service throughout your experience. We appreciate your feedback and look forward to assisting you again in the future.
Happy Driving,
The Lester Glenn Subaru Team
Everything went smoothly !
my advisor was very friendly and explained everything just fine. Would highly recommend
my advisor was very friendly and explained everything just fine. Would highly recommend
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by FIRSTMATEJANE1
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2025 -
Lester Glenn Subaru responded
Hi FIRSTMATEJANE1,
Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth and that your advisor was friendly and helpful. We truly appreciate your recommendation and look forward to serving you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
Easy experience.
Smooth check-in and detailed explanation of service. That’s end of the story.
Smooth check-in and detailed explanation of service. That’s end of the story.
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by hope.brown74
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Lester Glenn Subaru responded
Hey hope.brown74,
Thank you for your review! We’re so glad to hear that your experience was easy and smooth. Providing clear explanations and efficient service is always our goal, and we appreciate your feedback!
Happy Driving,
The Lester Glenn Subaru Team
Lester Glenn Subaru Service, is always clean, comfortable
if waiting. It is the only place to go for all your service and maintenance needs. My Service Adviser Kathy Ottmer is professional, knowledgeable f
if waiting. It is the only place to go for all your service and maintenance needs. My Service Adviser Kathy Ottmer is professional, knowledgeable friendly and patient and kind. She keeps me updated on everything going on...If the Mechanic Tech finds something that is necessary, he tells Kathy, who in turn, tells me, Kathy knows I will always say go ahead, take care of it. I know when all is said and done, my vehicle will be safe, be repaired well and will be driving GREAT.. Recommend Lester Glenn Service to everyone, best place to have your vehicle serviced..
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by wyckdnana
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Lester Glenn Subaru responded
Hey wyckdnana,
Thank you for the wonderful review! We’re so glad to hear that Kathy has consistently provided you with professional, knowledgeable, and friendly service. It’s great to know you feel confident in our service department and trust us with your vehicle's maintenance and repairs. We truly appreciate your recommendation and are honored to be your go-to service provider!
Happy Driving,
The Lester Glenn Subaru Team
Ekaterina makes me feel comfortable when it comes to
servicing my vehicle. She doesn’t pressure..
servicing my vehicle. She doesn’t pressure..
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by SONYACBELL
Verified Customer
Verified Customer
Feb 24, 2025 -
Lester Glenn Subaru responded
Hey SONYACBELL,
Thank you for sharing your experience! We’re so glad to hear that Ekaterina makes you feel comfortable and at ease during your service visits. We always aim to provide a stress-free experience, and it’s wonderful to know we’re hitting the mark for you.
Happy Driving,
The Lester Glenn Subaru Team
I always get exceptional customer service from Ekaterina.
She goes above and beyond. Thank You.
She goes above and beyond. Thank You.
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by pdobrolo
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Lester Glenn Subaru responded
Hi pdobrolo,
Thanks for sharing your experience! We're thrilled to hear that Ekaterina continues to provide such exceptional service. It’s great to know she consistently goes above and beyond to make sure your needs are met. We truly appreciate your loyalty and are glad to have you as part of the Lester Glenn family!
Happy Driving,
The Lester Glenn Subaru Team
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