Elbert (Tut) Edwards | Page 102

Great Experience!! We came into Five Star Ford searching for a vehicle with good gas mileage and enough room for our family. Our salesperson, Alfred, was very helpful in We came into Five Star Ford searching for a vehicle with good gas mileage and enough room for our family. Our salesperson, Alfred, was very helpful in helping us to pick out a vehicle according to this criteria. He was very patient in showing options that would fit our needs and our budget. He was also very knowledgeable about the features of each of the vehicles he chose for us to decide on, and at no time tried to pressure us into buying any one particular vehicle. We would definitely recommend that anybody looking to purchase a new or used vehicle, ask for Alfred. After settling on the vehicle we felt would best fit our needs, we were directed to Tut Edwards in finance. Tut did an outstanding job of fully explaining the vehicle pricing and additional options for us to consider. Just as Alfred had been, Tut made every effort to leave every decision up to us. We were never pressured into purchasing additional items that would unnecessarily drive up the price of our vehicle. We walked out (after signing our paperwork, of course) confident in our purchase and very pleased with the entire experience! More

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5 Star Ford Dealership Review We are "retired" folks who have bought many cars in our adult life. From the moment we walked onto the lot and Jim Fairweather greeted us our shoppin We are "retired" folks who have bought many cars in our adult life. From the moment we walked onto the lot and Jim Fairweather greeted us our shopping experience just got better and better. We actually had no intention of buying a vehicle on this day, but because of the superb salesmanship of Jim we walked away with a nearly new vehicle. Jim was considerate, listened to our list of needs, and didn't bother us with vehicles that were not in our "range". This was a refreshing experience. His knowledge of his product was outstanding and he pointed out advantages for us, (as older buyers) that most would have just left out. Once we had decided to buy we were taken to "Tut". What a great man. He gave us so many options, and explained each one completely. His knowledge of finance was excellent, and he took the time to take us through the different services offered and the advantages/disadvantages as they related to "us". We have recommended this dealership to all our friends and family. These people and this dealership provided the absolute BEST experience we have ever had in buying a vehicle. More

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quality and exceptional service Ken was a great salesman. He treated us with respect and compassion. Will definitely recommend him to anyone we know looking for a car. Thanks Ken was a great salesman. He treated us with respect and compassion. Will definitely recommend him to anyone we know looking for a car. Thanks More

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Five Star Ford is great! We had a lovely experience with Five Star! Both Dave Hardick and Tut Edwards were extremely knowledgeable, friendly, and helpful. They made the whole We had a lovely experience with Five Star! Both Dave Hardick and Tut Edwards were extremely knowledgeable, friendly, and helpful. They made the whole process easy and enjoyable. I will return to Five Star and will definitely recommend it in the future. More

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Above and Beyond our Expectations Aaron Dias went above and beyond in every way! Not only did he stay late on a Saturday night, he drove 75 miles round trip to bring us the exact car w Aaron Dias went above and beyond in every way! Not only did he stay late on a Saturday night, he drove 75 miles round trip to bring us the exact car we wanted. He even went next door to get some straws for our drinks. All of our questions were answered and we never once felt pressured to make a purchase. The price was competitive with the best offer from other dealerships and stayed exactly what was originally quoted without any hidden fees or charges. From the first moment we felt that the whole Five Star team were serving us as a long-term customer, not just a quick deal to make a few bucks. More

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Dream Team What a great experience buying my new 2014 F150 ! From start to finish , Shawn Maples, Rick Dike , Tut Edwards,and Luis Gonzalez were amazing ! They w What a great experience buying my new 2014 F150 ! From start to finish , Shawn Maples, Rick Dike , Tut Edwards,and Luis Gonzalez were amazing ! They were all very friendly, very professional and knew their job well ! I felt at home and actually enjoyed the buying experience. They moved me along through the process efficiently and answered all questions easily. I drove 1.5 hours to 5 star ford , richland hills to purchase my truck and i wont buy anywhere else and i will request to deal with this "Dream Team " in the future ! Many Thanks, Steven M. Hoffman. More

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great customer service purchased the 2014 ford escape may 2 2014. great car and loving it. I also commend the customer service we received from Sam limo, he was great and we purchased the 2014 ford escape may 2 2014. great car and loving it. I also commend the customer service we received from Sam limo, he was great and went far and beyond to help us with this vehicle. i have recommended him to all my friends looking to purchase a new vehicle. thanks to Mr. Tut Edwards in finance . great job guys. thanks so much. More

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Purchased 2014 Ford F150 I would have to say the whole experience of purchasing my pick up went smooth and easy. Alfred met my father and I out in the lot while we were looki I would have to say the whole experience of purchasing my pick up went smooth and easy. Alfred met my father and I out in the lot while we were looking to see what exactly I was wanting. He was quick to grab a set of keys so I could test drive what I picked out. After the test drive we went inside to work out the price then I received a text that I needed to pick up my twin seven year old boys. Once I had them picked up and made it back to the dealership Alfred remembered me and had everything readily available so we could work out the price. During the negotiation and working out the financing Alfred was very helpful in keeping my boys entertained. After we had all that worked out he sent me to Tut Edwards office were we finished up all the paperwork. Tut is very good at what he does. He does a good job at suggesting and not pressuring the many add ons that can run up the price of the vehicle. He was able to get the interest rate that I was comfortable with. I will recommend these guys at Five Star Ford to all my friends and family. More

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Mustang Convertible From the beginning of the process to the end, Crystal Sanders kept me informed of all the doings involved in finding a car that fit what I was looking From the beginning of the process to the end, Crystal Sanders kept me informed of all the doings involved in finding a car that fit what I was looking for. She held my hand and walked me through the whole thing, answered all my questions, and seemed genuinely eager to please. I was referred to Five Star Ford by my loan officer at the American Airlines Federal Credit Union, Miriam Carrasquillo, but since I live in Denton, I decided to try the closer dealerships first. That was a mistake. Compared to the professionalism of the staff at Five Star Ford, the other two I visited were neither knowledgeable nor up to the challenge of dealing with someone (me) who knew exactly what he wanted and how much he was willing to pay. That I ended up at Five Star Ford was my reward for the trials I found at the other two places. Buying a car is not a process I enjoy, but Crystal and the rest made it as painless as they possibly could. I am a firm believer in word-of-mouth, and I will be singing the praises of Five Star Ford for years to come. More

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Great Dealership !! 5 Star Ford is exceptional in how they treat people. They don't jack up the prices with unwanted accessories. They don't waste your time. The new car 5 Star Ford is exceptional in how they treat people. They don't jack up the prices with unwanted accessories. They don't waste your time. The new car buying experience is top notch, unlike any other dealership. It has been a pleasure working with Rick Dike on buying a new Focus and Tut Edwards on financing it. It's nice to know there are car folks that are honest, respectful and appreciative of their customers. Don't hesitate to go here, you will not be disappointed. More

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