Elisa Sarah

I love visiting Granite Subaru - not just to view the new models and relax in their massage chairs. The greeter at the Service Department door made me feel welcome and important. The real-time updates from t models and relax in their massage chairs. The greeter at the Service Department door made me feel welcome and important. The real-time updates from the Service Department on what needs to be done to my car help me prepare for the results rather than being shocked. More

by editorlee Verified Customer Verified Customer

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Outstanding experience from end to end. Billy was highly knowledgeable, patient, and extremely informative. Great customer service- really genuine- never once felt like he was trying to se Billy was highly knowledgeable, patient, and extremely informative. Great customer service- really genuine- never once felt like he was trying to sell us, rather just helping us make a great decision. More

by mike.davis1 Verified Customer Verified Customer

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It is the worst experience I have ever had buying a vehicle. I have never been lied to before to get a car sold. I bought a car on Tuesday. I was promised by Friday I would have a registration the sale vehicle. I have never been lied to before to get a car sold. I bought a car on Tuesday. I was promised by Friday I would have a registration the salesman. Eric lied to me saying that it took this insurance company two days to get to them when I have confirmation from the insurance company that it was sent out Wednesday Morning back to them. I was there today on Friday and I was told I should have it by the end of the day and I was also told by Tyler when I bought the car that I would have it by Friday his words were how does Friday sound? I said OK The worst experience ever. The only one that I even trusted that dealership would be Adam Green at least he’s honest I will never tell anybody to buy a vehicle there ever again and I am sorry I did. I only hope it to service department is much better than your sales department to be Frank I wish I could just reverse the whole deal. You have nothing to do with these people. I am so disappointed and I like the car imagine that I’m not asking for compensation for all the screw ups the misleading, and the out out lying to my face. That is not what this is about. It’s about customer service that was not given to me and not even extended to me. Have a nice day. I hope the service department is better. More

by rbaril007 Verified Customer Verified Customer

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Fantastic experience! Very friendly and honest staff! Quick and no games. Will buy here again and send my friends and family! Very friendly and honest staff! Quick and no games. Will buy here again and send my friends and family! More

by Brian “BS” Smith Verified Customer Verified Customer

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Jackie took care of everything we needed and delivered on her commitments from sale day. We would definitely go back to her and Granite Subaru. her commitments from sale day. We would definitely go back to her and Granite Subaru. More

by jtc1272 Verified Customer Verified Customer

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Had a great leasing experience at Granite Subaru. Jackie in sales was wonderful. Straight forward financing, will recommend to others Jackie in sales was wonderful. Straight forward financing, will recommend to others More

by the4guthries Verified Customer Verified Customer

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Can’t recommend Granite Subaru, and particularly Shea Patterson in sales, enough. I am a second-time buyer from this dealership and they always make the experience so easy and stress-free. I purchased a Patterson in sales, enough. I am a second-time buyer from this dealership and they always make the experience so easy and stress-free. I purchased a 2025 Outback recently and Shea was so helpful, communicative, and friendly throughout the whole process. I also appreciated that he was so willing to order the exact trim and specs I wanted. Would absolutely recommend him and Granite Subaru to anyone looking for a great car-buying experience! More

by herec0mesth3sun Verified Customer Verified Customer

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Immediately took extremely good care of me. No hiccups or dealership games. Would highly recommend No hiccups or dealership games. Would highly recommend More

by agwilliams95 Verified Customer Verified Customer

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The on-line manager was extremely helpful, but it seemed like the dealership wasn’t on the same page. We had a difficult time securing the deal that was quoted on-line. Getting the paperwork to have the c like the dealership wasn’t on the same page. We had a difficult time securing the deal that was quoted on-line. Getting the paperwork to have the car registered was very eventful having us return to the dealership for missing paperwork. All and all, they honored the deal and we bought the car. Happy ending. More

by juancruzlancer Verified Customer Verified Customer

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As a first time customer the service went beyond my expectations and the vehicle is beyond my expectations expectations and the vehicle is beyond my expectations More

by d.anastasi Verified Customer Verified Customer

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