Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 11

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
191 Reviews
4.9

191 Reviews

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191 Reviews of Elizabeth Curry

September 24, 2025

Dealership Rating
Employee Rating

The dealership is always clean and has very pleasant and professional people to work with More

by craigwaters55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Timothy Beane , Brian Franklin

September 24, 2025

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Had to get my radiator and rear brakes replaced and it was completed earlier than expected. The quality of work was once again exceptional. I will continue using this location and would definitely recomme More

by Mrhydepark7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

September 21, 2025

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Emily was very professional, making our first service experience there a pleasant one. The customer service lounge was top-notch as well. More

by ddchris94
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

September 19, 2025

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Efficient, knowledgeable and caring. They listen to what my needs are work very hard to meet them More

by runnintracey
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

September 15, 2025

Dealership Rating
Employee Rating

The dealership was clean and pleasant. The associates I interacted with were courteous and professional. The folks performing actually working on the cars were having an off day. My jeep w More

by jvpittner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

Sep 18, 2025

Klaben Chrysler Jeep Dodge Ram responded

John, Thank you for taking the time to post a review, for the candid feedback, and speaking with me regarding your experience. We appreciate the positive comments for Liz and 5-stars for Liz and Ridge. Clearly, we put you in a position to be dissatisfied with your service experience, and worse, we exposed you to another customer's frustration. I am frankly embarrassed and appalled that we delivered such a bad experience. If I were you, I would be extremely disappointed in the entire visit. As a leadership team and staff, we could have clearly done a better job all around. Your satisfaction is our satisfaction, and your frustration is also shared amongst the team. When we fail in a situation like this, the entire team is involved as it gives us the opportunity to get better as a whole. If you ever need anything in the future, my office phone also rings my cell, and that number is 330.673.3139 EXT 405. Thank you again for the feedback and conversation! Sincerely, Jeff Ashley Service Director Klaben CJDR 330.673.3139 EXT 405

September 13, 2025

Dealership Rating
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Good service department. First dealing with them and was satisfied. They completed service in a timely fashion making me a happy customer. More

by t.nicol/ram1500
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Recommend Dealer
Yes

September 11, 2025

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Liz was great she was professional and quick at what she does will definitely go back to her as and advisor! More

by mcpeak01
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Joby Bacher

September 09, 2025

Dealership Rating
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Unbelievable customer service by Elizabeth, She's very detailed and knowledgeable and even followed up with me by phone. Highly recommend working with Elizabeth if you require service. More

by allenm
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

September 09, 2025

Dealership Rating
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Very professional staff starting with Casey, the selling agent and with Elizabeth. Elizabeth was very helpful and very professional in my dealings with her. She appears to be knowledgeable and attentive to More

by vdframm
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Recommend Dealer
Yes

September 03, 2025

Dealership Rating
Employee Rating

Easy to make an appointment and service was great. I appreciated the shuttle as well. More

by Robert.j.mileti
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Recommend Dealer
Yes
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