Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 12

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
206 Reviews
5.0

206 Reviews

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206 Reviews of Elizabeth Curry

September 30, 2025

Dealership Rating
Employee Rating

Great customer service,Joe is an asset to your company. I never had a wonderful treatment. More

by janise2448
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

September 29, 2025

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Emily was very nice and helpful. Service was on time. A little overpriced on some of the services. More

by JKALPAC
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Recommend Dealer
Yes

September 26, 2025

Dealership Rating
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It was a pleasure working with Joe. He is very pleasant and professional. I appreciate the way I was treated by everyone I interacted with. More

by jerryh094
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

September 25, 2025

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Liz went above and beyond and kept communicating throughout all of my maintenance services. She was sure to give proper pricing on each service. So rare these days and much appreciated! More

by jillianbehringer
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Recommend Dealer
Yes

September 24, 2025

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What should have been a simple drop and wait for an oil change on my normal day off. Turned into a had to be at work early, wasn't going to be able to take my jeep in at its scheduled time, chaos! But when More

by kash1965
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2025

Dealership Rating
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The dealership is always clean and has very pleasant and professional people to work with More

by craigwaters55
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Timothy Beane , Brian Franklin

September 24, 2025

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Had to get my radiator and rear brakes replaced and it was completed earlier than expected. The quality of work was once again exceptional. I will continue using this location and would definitely recomme More

by Mrhydepark7
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

September 21, 2025

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Emily was very professional, making our first service experience there a pleasant one. The customer service lounge was top-notch as well. More

by ddchris94
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

September 19, 2025

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Efficient, knowledgeable and caring. They listen to what my needs are work very hard to meet them More

by runnintracey
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

September 15, 2025

Dealership Rating
Employee Rating

The dealership was clean and pleasant. The associates I interacted with were courteous and professional. The folks performing actually working on the cars were having an off day. My jeep w More

by jvpittner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

Sep 18, 2025

Klaben Chrysler Jeep Dodge Ram responded

John, Thank you for taking the time to post a review, for the candid feedback, and speaking with me regarding your experience. We appreciate the positive comments for Liz and 5-stars for Liz and Ridge. Clearly, we put you in a position to be dissatisfied with your service experience, and worse, we exposed you to another customer's frustration. I am frankly embarrassed and appalled that we delivered such a bad experience. If I were you, I would be extremely disappointed in the entire visit. As a leadership team and staff, we could have clearly done a better job all around. Your satisfaction is our satisfaction, and your frustration is also shared amongst the team. When we fail in a situation like this, the entire team is involved as it gives us the opportunity to get better as a whole. If you ever need anything in the future, my office phone also rings my cell, and that number is 330.673.3139 EXT 405. Thank you again for the feedback and conversation! Sincerely, Jeff Ashley Service Director Klaben CJDR 330.673.3139 EXT 405

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