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Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 17

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
180 Reviews
4.9

180 Reviews

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180 Reviews of Elizabeth Curry

April 07, 2025

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Elizabeth was very nice and got everything done quickly. Also the technician did a good job on my vehicle More

by tapscottcordell
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Yes
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March 31, 2025

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Went for recall, antenna broken during car wash. Liz made sure getting it repaired went smoothly. More

by sarahstp
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Yes
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March 26, 2025

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Professionalism; friendly; knowledgeable; helpful; put customers needs first. Elizabeth is excellent! I appreciate the friendly and kind persons at the Klaben CDJR Service Center. More

by DeAngelisVincent5
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Shalon Withrow

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March 25, 2025

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Excellent service! ! Everyone that I spoke with were friendly and professional. Elizabeth was very helpful and courteous. I highly recommend Klaben and their team!! More

by Chally
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Yes
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March 15, 2025

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Liz was excellent. Very caring and understanding of the issue. Jeep on the other hand is clueless. More

by gary.lampe51
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Yes

Other Employees Tagged: Joe Hilliard

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Mar 15, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review of your recent experience at our service facility. Your 3 star review reveals that we failed in meeting your expectations. That was not our intention and I apologize for us putting you in the position of being less than completely satisfied. I welcome the opportunity to speak with you in order to gain more insight into your experience and to see if there is anything that I can try and do for you at this point. The details that you provide will help us identify and address any process failure that may have occurred. I thank you again for your feedback and hope to hear from you soon. Jeff Bryant 330-673-3139 ext409

March 11, 2025

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They listen, offer the best deal, great professional service, trustworthy brand, quick and reliable service More

by shodreese
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Yes
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Mar 12, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review. We share these with our entire team and reflect on their content for affirmation and opportunities for improvement. Based on your 4-Star rating and your comments we did a good job serving you during your recent visit. It also tells us we could have done better in providing you with the level of service experience you deserve. Sometimes there are small things we overlook or expectations we set and didn’t quite deliver on. Other times, we find the rating left was a mistake. Might I have just a couple minutes of your time at your convenience to gain additional insight? My direct contact information is below. It is my responsibility to take this back to our team for coaching, counseling, and celebrating as we continuously work towards making every experience an excellent one for our customers. Thank you again for your feedback and I look forward to speaking with you soon. Jeff Bryant 330-673-3139 ext 409

February 28, 2025

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Shalon kept me informed all through my repair process. He represents Klaben jeep ram dodge in a very professional manner More

by briankvaughn
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Recommend Dealer
Yes

Other Employees Tagged: Shalon Withrow

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February 28, 2025

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Excellent customer service! Elizabeth Curry was exemplary and very pleasant to work with. Thank you, Elizbeth! More

by Sonya Wisdom
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Yes
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February 12, 2025

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The customer service and explanation of services was very thorough and educational. Thank you for the attention to detail. More

by larry
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Yes
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February 12, 2025

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This dealership gave me excellent dependable service. I want to thank Joe Hillard for his help and advice, and getting me transportation while my car was being serviced. More

by workmanpeggy29
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

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