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Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 20

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
206 Reviews
5.0

206 Reviews

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206 Reviews of Elizabeth Curry

March 15, 2025

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Employee Rating

Liz was excellent. Very caring and understanding of the issue. Jeep on the other hand is clueless. More

by gary.lampe51
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

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Mar 15, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review of your recent experience at our service facility. Your 3 star review reveals that we failed in meeting your expectations. That was not our intention and I apologize for us putting you in the position of being less than completely satisfied. I welcome the opportunity to speak with you in order to gain more insight into your experience and to see if there is anything that I can try and do for you at this point. The details that you provide will help us identify and address any process failure that may have occurred. I thank you again for your feedback and hope to hear from you soon. Jeff Bryant 330-673-3139 ext409

March 11, 2025

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They listen, offer the best deal, great professional service, trustworthy brand, quick and reliable service More

by shodreese
Recommend Dealer
Yes
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Mar 12, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review. We share these with our entire team and reflect on their content for affirmation and opportunities for improvement. Based on your 4-Star rating and your comments we did a good job serving you during your recent visit. It also tells us we could have done better in providing you with the level of service experience you deserve. Sometimes there are small things we overlook or expectations we set and didn’t quite deliver on. Other times, we find the rating left was a mistake. Might I have just a couple minutes of your time at your convenience to gain additional insight? My direct contact information is below. It is my responsibility to take this back to our team for coaching, counseling, and celebrating as we continuously work towards making every experience an excellent one for our customers. Thank you again for your feedback and I look forward to speaking with you soon. Jeff Bryant 330-673-3139 ext 409

February 28, 2025

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Shalon kept me informed all through my repair process. He represents Klaben jeep ram dodge in a very professional manner More

by briankvaughn
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Recommend Dealer
Yes

Other Employees Tagged: Shalon Withrow

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February 28, 2025

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Excellent customer service! Elizabeth Curry was exemplary and very pleasant to work with. Thank you, Elizbeth! More

by Sonya Wisdom
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Yes
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February 12, 2025

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The customer service and explanation of services was very thorough and educational. Thank you for the attention to detail. More

by larry
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Yes
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February 12, 2025

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This dealership gave me excellent dependable service. I want to thank Joe Hillard for his help and advice, and getting me transportation while my car was being serviced. More

by workmanpeggy29
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

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February 06, 2025

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Liz was wonderful to work with! She was friendly, helpful, and made navigating the whole process easy! She was in communication every step of the way, and I look forward to working More

by clbowers
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Recommend Dealer
Yes
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February 03, 2025

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Good job by Liz and the entire crew at Klaben. Waited for car and it was done in good time. More

by CW12BW14
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Recommend Dealer
Yes
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February 02, 2025

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I would highly recommend this dealership and Elizabeth. They made everything easy and very accommodating. Highly recommend. More

by fred.guerra
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Yes
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January 13, 2025

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Liz was amazing! I probably called what seemed like a million times and she was so helpful and never made me feel like a bother. Thank you Liz!! More

by tiffany.baldwin09
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Recommend Dealer
Yes

Other Employees Tagged: Scott Abdon

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