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Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 6

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
206 Reviews
5.0

206 Reviews

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206 Reviews of Elizabeth Curry

January 20, 2026

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Very thourough and knowledgeable! Was very happy with the service and explanation we received for the recall that was needed for our jeep More

by Mar9882
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Yes
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January 19, 2026

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I always have a great experience dealing with Klaben. Their staff is courteous and well trained. More

by mpennock99
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Yes
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January 19, 2026

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The service team at Klaben is wonderful! !! They went above and beyond to address the issues and provide excellent service! Thank you Liz and Ridge! More

by JeepMama
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Yes

Other Employees Tagged: Ridge Hancock

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January 17, 2026

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The dealership was very good in prompt attention ! Easy to deal with and very courteous More

by mattzryleigh33
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Yes
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January 16, 2026

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Elizabeth is very nice and respectful. Was very supportive with our continuous problems with our jeep. More

by Rholl
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Yes
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January 16, 2026

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Elizabeth was very kind and courteous. She made my time very pleasant. The whole service team is wonderful More

by JLUDLE
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Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

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January 16, 2026

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Joe did a wonderful job of keeping me updated throughout the process. I would definitely recommend the dealership due to him alone! More

by bwt426
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Yes

Other Employees Tagged: Joe Hilliard

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January 13, 2026

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Friendly and prompt services checked the tires before the work was done, let me know they were in good shape! Called promptly to let me know my vehicle was ready! More

by esilverstrom
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Yes
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January 12, 2026

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Liz listens carefully to any issues impacting my Grand Cherokee makes sure everything is well explained when I get it back. More

by jemig
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Yes
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January 12, 2026

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Overall I'm satisfied with how my claim was handled. Elizabeth was very helpful. Thanks More

by rmrdan
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Yes
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Jan 12, 2026

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience at our service facility. We truly appreciate your positive feedback regarding our team members, as well as your recommendation. That said, I want to acknowledge your concerns about the length of time it took to complete your vehicle repair. We should have done a better job communicating with you throughout that process, and I apologize for that shortcoming. Clear and timely communication is important to us, and your feedback highlights an opportunity for improvement. I would welcome the opportunity to speak with you directly to gain a better understanding of your experience. Your insight would be valuable in helping us identify what we could—and should—do differently moving forward. While many may view a 4-star review as acceptable, we continually strive to exceed our customers’ expectations, and when we fall short, we take it seriously. Unfortunately, I’m unable to determine your contact information based on the review, so I would appreciate it if you could reach out to me directly. I owe it to you to listen personally and to see if there is anything I can still do to assist you. Thank you again for your honest feedback. I hope to hear from you soon. Jeff Bryant 330-673-3139 ext. 409

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