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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French | Page 23

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
234 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

20 yrs, 1 mo

4.5

234 Reviews

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234 Reviews of Elizabeth French

January 17, 2024

Dealership Rating
Employee Rating

Ms. Elizabeth French is a Superb Professional Courtepus Person that is Very Extremely Customer Friendly More

by WWP888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words for Ms. French! We're delighted to hear about your positive experience with our team. We appreciate your business and look forward to serving you again in the future.

January 17, 2024

Dealership Rating
Employee Rating

Excellent Professional work and always very informative concerning my vehicle that is why I return from Houston Texas More

by WWP888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you appreciate our professional service and find our team informative. We look forward to serving you again!

January 06, 2024

Dealership Rating
Employee Rating

Customer service is always nice. They keep you informed on the process. I am not stuck there all day. And the prices are very reasonable. More

by Oster.charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our customer service, efficiency, and reasonable prices! We appreciate your feedback and look forward to serving you again.

December 23, 2023

Dealership Rating
Employee Rating

All good under the hood. Yep it’s all good couldn’t ask for more More

by Audie_tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Richard Sanchez, Tristian Rivas, Issac Moya , Stephen Coleman, Steve Crawford

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Dec 26, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're glad to know that your experience was worthy of five stars.

December 21, 2023

Dealership Rating
Employee Rating

The personal for checking my vehicle in and out was very nice and polite. Thanks to.Elizabeth who followed my repair work to the end. A nice surprise was the young man who ran to my suv as I was leaving to More

by Zapperoo
Recommend Dealer
Yes
Print
Dec 21, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Elizabeth provided excellent service, and we're thrilled to add a festive touch with a Christmas cookie. We appreciate your trust in our team for your vehicle needs.

December 14, 2023

Dealership Rating
Employee Rating

There were some issues with my car and the service. Completed on it. They went out of their way to make it right. More

by Wenkesk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Shelby , Allen Glover, Joseph Mata, Tommy Lit

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Dec 15, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced and appreciate your patience. We're glad we could resolve the issues, and we look forward to serving you better in the future.

December 09, 2023

Dealership Rating
Employee Rating

They gave me good customer service while taking care of my concerns while being professional. More

by Spacecowboy7
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

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Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team provided excellent customer service and addressed your concerns professionally. We appreciate your trust in our dealership!

December 09, 2023

Dealership Rating
Employee Rating

Service rep, Tim Kellar, is great and the reason I keep coming back! Job is always done quickly and correctly. More

by Randytoombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar , Hailey Owens

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Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with Tim Kellar! We're thrilled to have him on our team, and we look forward to providing you with excellent service on your future visits.

November 27, 2023

Dealership Rating
Employee Rating

Nick is a great service advisor. Took his time to explain in detail all work being done. More

by Dsb161
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Townsend

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Nov 27, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your feedback with us! Let us know what we can do to make your next visit a 5-star experience.

November 26, 2023

Dealership Rating
Employee Rating

Everyone is friendly and I always receive great customer service. The prices are reasonable too. More

by Stanos13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Hannah Pearson

Print
Nov 27, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your review with us! We're glad to hear our team came together to make it a 5-star experience.

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