Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French | Page 6

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
231 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

19 yrs, 9 mos

4.5

231 Reviews

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231 Reviews of Elizabeth French

April 06, 2025

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Employee Rating

I’ve purchased two vehicles from Norm Reeves in the last 8 years. The buying process was easy and quick. I was given a fair price for my trade-ins. More

by Jbgrab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Apr 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're elated to hear that our service once again exceeded expectations! Thanks a lot. We'll be here whenever you need us, and we hope you'll spread the word among your circle about the great experience you had. We'd love to help your friends like we helped you!

April 04, 2025

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Excellent service. Dennis explained everything in easy to understand language. While waiting, the cafe has delicious food!! More

by Westgmg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Williams

Apr 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Dennis has a knack for making things seamless! Thank you for recognizing him (and our yummy cafe). We look forward to seeing you next time for amazing service and a bite to eat.

April 02, 2025

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Service was great. My experience has always been pleasant when visiting the dealership. Hoping to continue this great relationship. More

by Lurey1978
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Nume Chantharowong , Thomas Crean

Apr 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and kind words about our service! We’re honored to have built a relationship that makes each visit a pleasant experience. We look forward to serving you with the same dedication in the years ahead and make sure to check out our coffee and beverage bar during your next service visit.

March 28, 2025

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Nicholas is an Excellent Service Advisor. He kept me informed on the progress being made regarding my tire needing repair and a couple more maintenance items during my visit. I Definitely wil More

by Chris
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas

Mar 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Chris, we're so glad that Nicholas delivered exceptional service and earned your trust. How wonderful! The next time you want to talk to Nicholas about your service needs, please request an appointment on our website. We look forward to seeing you again!

March 28, 2025

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Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
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Recommend Dealer
Yes
Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

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Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

March 22, 2025

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It’s terrible, can’t fix your car and give it back to you in time. Spent almost 5 thousands dollars & the car still messed up. Also still waiting after 2 weeks to get my car back. Do not recommend this dea More

by ibattle79
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Anthony Garcia

Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We understand the frustration that comes with unexpected delays and apologize for the wait. We appreciate your feedback, as it helps us identify areas for improvement, and we hope you’ll give us another chance. If you’d like to talk about this more, please reach out to Richard Meneely at richard.meneely@normreeves.com.

March 22, 2025

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Been a customer for 30 years with Huggins and now the new owner Norm Reeves. The service is always exceptional. More

by Ghebsacker
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Harry Whitworth, Jerry Chenausky , AMANDA FRITTS *****

Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We are deeply grateful for your 30 years of loyalty and are honored to continue providing you with exceptional service. It’s wonderful to hear that our commitment to quality has remained constant over the years. Thank you for choosing Norm Reeves Honda North Richland Hills and for sharing your experience.

March 14, 2025

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We have been bringing our Honda pilot to Norm Reeves for many years. We have always had great service. They provide great service and are always willing to help in anyway possible. I would not take my Hond More

by ck2brown@gmail.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

March 12, 2025

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Employee Rating

Service is always fast and easy to understand what is going on with the vehicle More

by chrsamador
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Mar 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

You should understand how your Honda is doing when it comes to service! We want you to be in the loop. We're thrilled that you have experienced nothing but fast and easy service. Thanks for your loyalty, and we're here for you when you need it!

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