"Excellent buying experience, Vehicle & Service Department"
Excellent buying experience, Excellent Vehicle and Excellent Service department!
This was the easiest car buying experience we've ever had at Roswell Infiniti of North Atlanta!
Roswell Infiniti provides exceptional service. Elizabeth was very helpful by listening to what I want to provide the greatest assistance. The finance part was easy and quick, very friendly!
This is my second Infiniti from Roswell Infiniti. As an existing customer, I had the opportunity to experience their Service department. This was a strong motivation to buy again at Roswell Infiniti of North Atlanta.
The product is excellent. I am enjoying cruising away with my new Q50s!
Thank you Roswell Infiniti.
"Excellent people to work with while making my purchase."
I saw an add on the internet for a vehicle that I had searched for many weeks. I made a call and was lucky enough that Elizabeth Marshall answered the phone. The trade in that I was interested in was so new that the website had no pictures yet. Elizabeth took tons of pictures, sent them to me in a text. We discussed my 4 hour drive to test drive the vehicle. I wanted her to be sure to understand that I did not want any surprises when I got there. She assured me the vehicle was as she presented it in the pictures and made sure to pinpoint a very small blemish. We had negotiated our deal including my trade in allowance prior to my departure from home as to expedite paperwork for my late Friday afternoon arrival.
We arrived on Friday afternoon about 4:20. We were welcomed by everyone in the showroom as we entered. We asked for Elizabeth and she immediately came out. The vehicle was exactly as she said it would be. She allowed me to take a lengthy test drive and was very pleasant to talk to during the drive. We agreed that we would both honor our prior phone deal. She welcomed us to their customer lounge area to wait for the finance dept to get our papers ready.
Soon we met Derak Rawlings in the finance dept. Super friendly guy with great attitude and personality. If we had not enjoyed so much personal conversation and laughs, we would have been out of the dealer by 6.
4:20 walking in and 6:15 walking out including the 30 minute test drive. No wasted time and absolutely did not feel rushed.
Lastly, the trade that we bought did not have the second key. Elizabeth assured me that she would get the key from the previous owner and get it to me quick. It came on FedEx today, only 3 days later. The moral of this story ~ they do what they say they will do efficiently, effectively and professionally. Thanks guys !
Other Employees Tagged:
"Outstanding service! "
I went almost one year without a car. I finally decided to try out an Infiniti Q50. Elizabeth and Sean were very kind, courteous, and professional. All other team members were very nice as well, they made my family and I feel comfortable.
We worked with Elizabeth and she was awesome to work with, we came in initially a couple of weeks ago and to take the QX50 out for a test drive, she knew that my wife and I were in the Real Estate Business so we were able to handle most everything without having to come in and sit down for hours working out a deal, which is one of the things I have always dreaded about buying a new car. She knew we were busy and she knew what our needs were and we were able to work out all the details out prior to coming in for final signatures, which really streamlined the process for us, we would not have done that if Elizabeth would not have gained our trust initially.
Elizabeth and Josh were most helpful in finding the most beautiful vehicle in our price range.
They were very patient with us and informative! Looking forward to many miles in our car.
"The best experience buying a car ever!!!"
- Jane and Dale
Elizabeth was extremely knowledgeable, patient, understanding and took so much time with us until we found the perfect car! She knew exactly what we wanted, kept looking out for us and found our car. It was such a pleasure working with her on this herendous task and highly recommend her!
"Purchase of a new car"
We had a really positive experience with Elizabeth and the dealership. In looking around at several places this was by far the best experience; friendly, helpful folks who took extra time to explain and help answer questions, make the time fun and get us comfortable with the purchase. Elizabeth made herself really available and took extra time to work with us, follow up and even come in on her day off. I appreciated the client TLC and all the information to make this low stress!
"Efficiency is always key!"
I love Elizabeth and I appreciated her no BS and no hassle sales strategies. She is good and I will be recommending her to all my family members and fellow co-workers. I'm a very impatient woman, but she took all my cares and worries and put them in her hands. She made this the very BEST car purchasing experience I've ever had. Derek was awesome too, making sure my experience was pleasing and comfortable for me!
"QX60 2019 model"
I must say that this was my best car shopping experience ever. She was very informative and was answering very question of ours patiently.We would recommend this dealership to anyone.
"Infiniti QX50 lease"
It was a pleasant experience, the features were explained patiently and clearly. Very friendly and cooperating staff. The follow up was on point and will refer to others too.