Eljiah Goodwin
Eljiah Goodwin at Gordie Boucher Ford of Kenosha

Eljiah Goodwin | Page 4

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Eljiah Goodwin

July 23, 2025

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Employee Rating

Easy to schedule an appt online. Efficient service. Great snacks while you wait! Car wash a plus! More

by shfrazier71
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

Jul 24, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear that scheduling your appointment online was easy and that you experienced efficient service during your visit. We're happy you enjoyed the snacks while you waited and appreciated the complimentary car wash just a few of the ways we aim to make your visit to Gordie Boucher Ford of Kenosha as enjoyable as possible. We look forward to serving you again soon! Sal Pappalardo General Manager

July 16, 2025

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First oil change on my Wildtrak and I couldn’t be happier! Amazing customer service and ohhhh those cookies were delicious!! Thank you!! More

by JOAN.CRANE
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome review! We're thrilled to hear your first oil change on your Wildtrak was a great experience. From the amazing customer service to those fresh, delicious cookies, we’re glad everything hit the mark! Thank you for choosing Gordie Boucher Ford of Kenosha—we look forward to seeing you (and your Wildtrak) again soon! Sal Pappalardo General Manager

July 09, 2025

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Great service with lovely staff. They made sure to make me feel welcome while waiting for my maintenance to complete. More

by ducleveland
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review! We're so glad to hear you received great service and felt welcomed by our friendly staff during your visit. At Gordie Boucher Ford of Kenosha, creating a comfortable and positive experience for our guests is always a top priority. We appreciate your support and look forward to seeing you again! Sal Pappalardo General Manager

July 06, 2025

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Ease of scheduling. Access to meet your needs. Minimal wait time. Completely satisfied with the service. Customer service is the best I have ever had. More

by KGILESKAP
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Barb Derose

Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the outstanding review! We're thrilled to hear you enjoyed the ease of scheduling, quick service, and that our team was able to meet your needs with minimal wait time. It means a lot to know that you consider our customer service the best you've ever had! At Gordie Boucher Ford of Kenosha, delivering a smooth, satisfying experience is what we strive for every day. We truly appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

July 05, 2025

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Set up an appointment to have my wife’s Expedition recall checked out and have it detailed. She also arranged to have it picked up at my house.and returned when completed, at no additional cost!! Superb serv More

by Mark Koch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Barb Derose

Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear that your wife's Expedition recall and detailing appointment were handled with care and convenience. Offering complimentary pick-up and return service is just one of the ways we go the extra mile for our customers at Gordie Boucher Ford of Kenosha. We’re thrilled you had a superb service experience, and we appreciate the opportunity to assist you. We look forward to serving you again! Sal Pappalardo General Manager

July 03, 2025

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Elijah set it up for me and made it very smooth, Katie gave me really good updates throughout the day, and Aj J sold me on the service. Overall, such a fantastic experience would highly recommend to anybo More

by hthomas
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Recommend Dealer
Yes

Other Employees Tagged: John Leone , Katie Eckman, AJ Jarero

Jul 05, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear that Elijah, Katie, and AJ J all played a role in making your experience smooth, informative, and enjoyable. It’s great to know the team at Gordie Boucher Ford of Kenosha delivered the kind of service that made a lasting impression. We truly appreciate your recommendation and look forward to serving you again. Thanks for being part of the Boucher family! Sal Pappalardo General Manager

June 26, 2025

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IT WAS A EXCEPTIONAL EXPERIENCE FROM THE START TO THE FINISH. I HAVE NEVER EXPERIENCED ANYTHING QUITE LIKE IT. THEY EVEN HAVE HOMEMADE DESSERTS. More

by bryantcriswell
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Recommend Dealer
Yes
Jun 26, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear your experience at Gordie Boucher Ford of Kenosha was exceptional from start to finish. We love creating a welcoming and memorable environment for our guests and yes, the homemade desserts are a fan favorite! We truly appreciate your kind words and look forward to providing you with the same outstanding service on every visit. Sal Pappalardo General Manager

June 26, 2025

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Great new facility and customer service. Love the tire thread feature automatic when you roll in the service area. More

by Kaukitela
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose, Brianna Williams , Yvette Childs

Jun 26, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re glad you’re enjoying our new state-of-the-art facility and the exceptional customer service. The automatic tire tread reader is one of our favorite new features too it’s a quick and easy way to ensure your vehicle stays safe on the road. We appreciate your support and look forward to serving you again soon at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

June 22, 2025

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I made an appointment for an oil change about 2 weeks before my appointment. Simple oil change. Didn't have the parts for the oil change. It took an hour and 45 minutes to get the oil change done. Unacce More

by FREDWEXELBERG
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Jun 22, 2025

Gordie Boucher Ford of Kenosha responded

Hello Fred: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat Service Manager 262-697-0700

Jun 22, 2025

FREDWEXELBERG responded

Sure anytime.

Jul 04, 2025

FREDWEXELBERG responded

Part of the issue was not having the oil filter in stock. But I made the appointment two weeks before the actual oil change. The parts dept dropped the ball. I thought with a new building the service issues would disappear but I was wrong.

Jul 04, 2025

FREDWEXELBERG responded

Sure call me anytime.

June 21, 2025

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Always get a person on the phone with minimal waiting. Courteous and professional Service reps are able to answer questions and keep us updated. Video updates they send are informative. More

by feldpauschac
Service Price Transparency
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Recommend Dealer
Yes
Jun 23, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear that our courteous and professional service team is meeting your expectations. The video updates are just one way we aim to keep you informed and confident in the work being done. At Gordie Boucher Ford of Kenosha, we’re committed to clear communication and exceptional customer care every step of the way. We appreciate your trust and look forward to your next visit! Sal Pappalardo General Manager

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