Elker Perez | Page 2

I started out with one salesperson and then went to another and then another. That last other was Damon Fair. I probably drove him crazy asking where my vehicle was. If he was aggravated I never knew. another and then another. That last other was Damon Fair. I probably drove him crazy asking where my vehicle was. If he was aggravated I never knew. When my Enclave finally got to the dealership, I don’t know which one of us was the most excited! I didn’t have a car and he came and picked me up and took me to the dealership. You can’t get much better than that! He connected my phone to the car and several other things. Thank you Damon! You are the MAN!!! Hang on to Damon. He’s a great asset! More

Helpful 0

Report | Print

I enjoyed my out of state buying experience with Jimmy Britt Chevrolet Buick GMC. My sales associate Dalton Crumley was top-notch treating me like a valued customer and answered questions quickly. Dalton Britt Chevrolet Buick GMC. My sales associate Dalton Crumley was top-notch treating me like a valued customer and answered questions quickly. Dalton even provided walk around videos of my purchase and of himself as an introduction. All the other associates were excellent as well such as Brad Ramsbotham handling offer approvals. Eric Liebsly handling the required paperwork and finally Elker Perez in arranging shipping arrangements out of state. In short they where great people to work with and would recommend Jimmy Britt professionals if in the market for a new vehicle purchase and care about making the best deal. More

Helpful 0

Report | Print

Jason was very helpful in finding the truck that I was looking for, and in the correct price range. looking for, and in the correct price range. More

Helpful 0

Report | Print

We had the most wonderful, relaxing service experience at Jimmy Britt. Marco Bisogno, Manny and Elker Perez (Managers), plus Stephen from finance were excellent. This was our smoothest vehicle purchase, ever Jimmy Britt. Marco Bisogno, Manny and Elker Perez (Managers), plus Stephen from finance were excellent. This was our smoothest vehicle purchase, ever. Marco and his team did everything for us remotely. He kept us updated every step of the way by text and phone. Marco seemed honest and reliable, quickly building trust, offered us an amazing level of service and kept his word about helping us solve our imminent transportation problem. He was extremely attentive and he listened to all our concerns with a great deal of patience. The team demonstrated excellent vehicle knowledge and entirely focused on the vehicle we needed as opposed to trying to sell us something else. Both Elker and Marco immediately called to congratulate us, once the deal went through. There was no drama, no fuss, no hassle. We had our new 8 passager Suburban delivered to our home the next day, on time, to the minute! We are delighted to recommend Marco and his team at Jimmy Britt. We want you to know how much we appreciate the superb service you provided us with. Such a commitment to great customer service is to be commended. We will also, certainly recommend your dealership to others in the future for their speedy and efficient services. Best, Dr. D. More

Helpful 0

Report | Print

On the 17th of July I contacted the dealership about purchasing a custom truck they had on the lot. I spoke with a sales rep who got my info I let him know I had I truck I wanted to trade in on the cust purchasing a custom truck they had on the lot. I spoke with a sales rep who got my info I let him know I had I truck I wanted to trade in on the custom truck.The sale rep said that she needed to make sure it was still available to sale me she called me back told me it was available and I gave her my info to run my credit. So she tell me she has my credit app and will have the manger call me about the truck. I did not hear anything from them the rest of Saturday or Sunday. So I went online and applied for the truck again online I received a approval letter stating that I was in the 700 credit club with jimmy Britt and that I was approved. I call first thing Monday morning the first phone call was at 9:30 am spoke with the sales representative again she told me that her manager had taken over and that they were working the deal out with my bank and then they got all my info on my trade in. So I am under the impression that I bought the truck. They were going to use the same bank that I was financed with already PNC. So I waited and didn’t receive a call from them this is lunch time now so I text the general manager and ask him what was going on with the truck that I was ready to have it delivered or come up and sign the paperwork. His reply was we are in the process of working it out with the bank and that he would give me a call soon as he got everything for me to sign together. I waited until 3:30 pm and called back and ask what is going on with the truck The Internet sales representative told me that he would have the general manger call me right back he was busy at the moment. I get a call back a hour later from the original sale girl telling me that the truck being sold to someone else I ask why she said because they came in the store I live 2 hours from there I was not coming up until I got the go ahead. I let her know how unhappy I was about what happened and that I would be contacting a attorney or filing a complaint with the attorney general. Now do I not only have the truck I have a hard inquiry on my credit report. I think the right thing to do is build me that same truck and sale it to me for the price it was listed for. More

Helpful 2

Report | Print

The second best dealer I have ever been to. They have great service, very friendly and they workout anyway that is possible to get the deal you want, Thanks to Elker Perez, Justin Parrish, Keith Harris, great service, very friendly and they workout anyway that is possible to get the deal you want, Thanks to Elker Perez, Justin Parrish, Keith Harris, Brad Ramsbotham, Rob Erickson and Fabian Glave I am now a new owner of a 2014 ram 1500..... More

Helpful 0

Report | Print

Exceptional Sales Experience Elker Perez did a fantastic job of helping me decide which vehicle would be best for my daughter Sarah. He was very professional. I decided to shop Elker Perez did a fantastic job of helping me decide which vehicle would be best for my daughter Sarah. He was very professional. I decided to shop local since Mr. Britt donated to our fundraiser for the local pregnancy center in March. I love supporting local businesses and encourage you to do the same. Thanks! More

Helpful 0

Report | Print

Elker Perez is an excellent sales representative my experience whit him was a breeze, I would recommend this dealership to anyone. Although the dealership and a little ways out from me it was worth tra experience whit him was a breeze, I would recommend this dealership to anyone. Although the dealership and a little ways out from me it was worth traveling. More

Helpful 1

Report | Print

I Bought a Silverado Ltz and I love it.. i did all of my shopping online and Elker was on top.of it and very informative and easy to work with.. thanks Jimmy britt for this amazing truck shopping online and Elker was on top.of it and very informative and easy to work with.. thanks Jimmy britt for this amazing truck More

Helpful 1

Report | Print

Elker did a great job. I had fun on the test drive and Elker was knowledgeable about the car. Enjoyed talking with Nathan in finance as well. While my circumstances with a rental car were probably rare, I Elker was knowledgeable about the car. Enjoyed talking with Nathan in finance as well. While my circumstances with a rental car were probably rare, I would suggest considering (as a dealership) having a standby Shuttle service so that the car a customer is buying isn’t used as that shuttle. Overall, the experience was very good and I’d definitely work with Elker again. More

Helpful 2

Report | Print