Ella Randall
Ella Randall at My Auto Import Center
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Ella Randall | Page 2

Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.8
95 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

4.8

95 Reviews

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95 Reviews of Ella Randall

February 13, 2023

Dealership Rating
Employee Rating

Always great service, this time especially so. Thank you x x x x x x x More

by lmlenich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with you business!

February 07, 2023

Dealership Rating
Employee Rating

I was treated very well at the dealership. It was my first time there and the staff was very helpful when it came to finding the right place to go. I loved the complimentary shuttle service to More

by JESSICA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Troyer

Feb 08, 2023

My Auto Import Center responded

Thank you for the review! We appreciate you trusting us with your business!

January 30, 2023

Dealership Rating
Employee Rating

The service is quick and efficient but extremely expensive. If I went elsewhere for those individual services it would not add up to that amount. I only continue to go there due to my warranty. More

by JFB7393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

My Auto Import Center responded

Thank you for the review! We’re sorry to hear that you feel that way about our pricing. If you have any questions or concerns about our pricing and would like a Service Advisor to reach out to you, please let us know. We appreciate you trusting us with your business!

January 15, 2023

Dealership Rating
Employee Rating

Best service department ever, very professional, very friendly. These guys rock, will always return for service. More

by sstrach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

December 19, 2022

Dealership Rating
Employee Rating

Service Department has excellent people skills & do a great job servicing my car. Very fast. More

by jimjago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

December 01, 2022

Dealership Rating
Employee Rating

Awesomeness! The service technician was super helpful and polite. There’s no problem they can’t handle. I love it! More

by VAZQUEZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 16, 2022

Dealership Rating
Employee Rating

The people in the service department got my car's battery recharged and the car is running perfectly now. What a friendly and efficient group of workers. Plan to bring our new Subaru to My Subaru for all it' More

by KENKOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Six , Justin Troyer

Nov 18, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 11, 2022

Dealership Rating
Employee Rating

We had an appointment for brake service and although the service center was extremely busier Ella ensured that our vehicle was serviced in a timely manner. Afterwards, we discovered a minor hiccup in the b More

by Ed W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

My Auto Import Center responded

Thank you for the 5 Star review, Ed! We appreciate you trusting us with your business!

October 03, 2022

Dealership Rating
Employee Rating

The service department definitely sets the bar high. Very friendly and quick at check in. Super fast and efficient service. Such a pleasure to do business with. The waiting area is top notch. More

by JAMESP.WARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team created a positive experience for you! We appreciate you giving us the opportunity to earn your business.

October 03, 2022

Dealership Rating
Employee Rating

Went here for the 1st time, since we have had issues at the Grand Rapids dealership. The people we met here were very nice. The issue is that when we got our car back it was filthy. Oil a and grease on t More

by SBWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Six, Heather Marciniak

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