Ella Randall | Page 2
Service Advisor
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
Dealership Experience
4 yrs, 10 mos
Industry Experience
4 yrs, 10 mos
95 Reviews
Write a Review95 Reviews of Ella Randall
February 07, 2023
I was treated very well at the dealership. It was my first time there and the staff was very helpful when it came to finding the right place to go. I loved the complimentary shuttle service to It was my first time there and the staff was very helpful when it came to finding the right place to go. I loved the complimentary shuttle service to take me so where while I waited for my car. I appreciate that there was minimal pressure to get “recommended” repairs done. More
Other Employees Tagged: Justin Troyer
January 30, 2023
The service is quick and efficient but extremely expensive. If I went elsewhere for those individual services it would not add up to that amount. I only continue to go there due to my warranty. expensive. If I went elsewhere for those individual services it would not add up to that amount. I only continue to go there due to my warranty. More
January 15, 2023
Best service department ever, very professional, very friendly. These guys rock, will always return for service. friendly. These guys rock, will always return for service. More
Other Employees Tagged: Heather Mattice, Beth Smith, Glory Abiertas, Kim Kreuter, Olivia Kasper, Heather Marciniak , Taylor Briggs
December 19, 2022
Service Department has excellent people skills & do a great job servicing my car. Very fast. great job servicing my car. Very fast. More
Other Employees Tagged: Heather Mattice, Beth Smith, Glory Abiertas, Olivia Kasper, Heather Marciniak
December 01, 2022
Awesomeness! The service technician was super helpful and polite. There’s no problem they can’t handle. I love it! The service technician was super helpful and polite. There’s no problem they can’t handle. I love it! More
Other Employees Tagged: Heather Mattice, Beth Smith, Glory Abiertas, Kim Kreuter, Olivia Kasper, Heather Marciniak , Taylor Briggs
November 16, 2022
The people in the service department got my car's battery recharged and the car is running perfectly now. What a friendly and efficient group of workers. Plan to bring our new Subaru to My Subaru for all it' recharged and the car is running perfectly now. What a friendly and efficient group of workers. Plan to bring our new Subaru to My Subaru for all it's maintenance. More
Other Employees Tagged: Sam Six , Justin Troyer
November 11, 2022
We had an appointment for brake service and although the service center was extremely busier Ella ensured that our vehicle was serviced in a timely manner. Afterwards, we discovered a minor hiccup in the b service center was extremely busier Ella ensured that our vehicle was serviced in a timely manner. Afterwards, we discovered a minor hiccup in the billing and Ella promptly was able to correct the issue. Great Service. On our 7th Subaru. More
October 03, 2022
The service department definitely sets the bar high. Very friendly and quick at check in. Super fast and efficient service. Such a pleasure to do business with. The waiting area is top notch. Very friendly and quick at check in. Super fast and efficient service. Such a pleasure to do business with. The waiting area is top notch. More
October 03, 2022
Went here for the 1st time, since we have had issues at the Grand Rapids dealership. The people we met here were very nice. The issue is that when we got our car back it was filthy. Oil a and grease on t the Grand Rapids dealership. The people we met here were very nice. The issue is that when we got our car back it was filthy. Oil a and grease on the door, steering wheel and drivers seat. Had to buy leather cleaner for 20 dollars to get it off. Tried contacting the manager many times, and left voicemails, but no response. Cannot go back to a place that treats a car that way. Update, the manager did call me back after posting my review. He seems like he is genuinely concerned about dealing with the issue. We will see, if we choose to give them another try. More
Other Employees Tagged: Sam Six, Heather Marciniak