Elmedin Smajic

So my sales representative was nice but my car having problems after one week of having it problems after one week of having it More

by PWILLIS414 Verified Customer Verified Customer

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What a great experience working with Elmedin Smajic to identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Ru identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Russ Darrow Metro Mazda if you are in the market for a new or used car and ask for Elmedin. More

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The sales and finance did not share their numbers until I signed all documents. The dealership is bad signed all documents. The dealership is bad More

by Nandakumar.belur Verified Customer Verified Customer

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Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financ Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost. More

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Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to buy out my other car and be done, but Elm gave us a ton of options and really worked to get us a GREAT deal on a brand new CX-90 and we are extremely happy with our purchase!! Thanks again for the great service and another great vehicle that I am in LOVE with!! More

by ELLISMOM6 Verified Customer Verified Customer

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This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!! Always helping me, being patient and very professional! Thanks!!! More

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