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Elmedin Smajic
Elmedin Smajic at Russ Darrow Metro Mazda

Elmedin Smajic

Sales

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
13 Reviews
4.3

13 Reviews

Write a Review

13 Reviews of Elmedin Smajic

September 05, 2025

Dealership Rating
Employee Rating

I had a bad experience buying a car from them. They bait and switch the car on me. More

by DONNY39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Pues

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Sep 09, 2025

Russ Darrow Metro Mazda responded

Donny, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

Great service! I Got taken care of straight away and they serviced my car quickly and efficiently. More

by PEDRO.LAPETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony, Kirsten Jones

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Aug 17, 2025

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

August 03, 2025

Dealership Rating
Employee Rating

We are from California and buying a car for my daughter who is going to go to school in Green Bay. Russ Darrow Metro Mazda was AMAZING in making sure everything was ready for her when she flew in to pick u More

by J10MILES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Alejandro Noyola, Justin Pues, Kirsten Jones

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Aug 03, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

July 28, 2025

Dealership Rating
Employee Rating

Elmedin and justin were really helpfull and answered every question I asked and responded professionally and respectfully and also Elmedin gave me a few of advices which where helpful More

by YAMIL256791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Pues

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Jul 28, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

June 17, 2025

Dealership Rating
Employee Rating

Great service. Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site More

by Jlcuske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Robyn ODonnell, Stan Moore, Alejandro Noyola, Janea Anthony, Johnny Perez, Tim Scott, Milad Masoodi, Nathan Zoesch

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Jun 17, 2025

Russ Darrow Metro Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jalen Moore jalen.moore@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Great service staff! They listened to our concerns and made us feel welcome and appreciated. More

by Diane G.
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Noah Matson, Kirsten Jones, Nick Mudd, Miguel Mazaba

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Jun 02, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Horrible experience. Not very professional. Will never do business with you guys in the future More

by nvespalec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jalen Moore , Karrar Musa

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Jun 02, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

Jun 03, 2025

nvespalec responded

I called and left my info weeks ago. Even sent a email with my contact info and still NO REPLY. THIS IS THE WORST EXPERIENCE OF MY CAR BUYING AND IM 41 SO IVE HAD MANU CARS. AND THIS WAS BY FAR THE WORST CUSTOMER SERVICE EVER. EVEN YOU NOT RESPONDING JALEN MOORE IS EVEN WORSE. YOU SHOULD B ASHAMED OF YOURSELF. YOU AND MUSA ARE HORRIBLE AT CUSTOMER SERVICE. MUSA EVEN CALLED ME AFTER MY REVIEW AND TALKED BAD ABOUT ME. 👎

April 16, 2025

Dealership Rating
Employee Rating

So my sales representative was nice but my car having problems after one week of having it More

by PWILLIS414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Apr 16, 2025

Russ Darrow Metro Mazda responded

Thank you so much for choosing Russ Darrow Metro Mazda! Please let us know if we can be of any more assistance. Jalen Moore jalen.moore@russdarrow.com

March 19, 2025

Dealership Rating
Employee Rating

What a great experience working with Elmedin Smajic to identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Ru More

by Bill
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 19, 2025

Russ Darrow Metro Mazda responded

Bill, thank you so much for choosing Russ Darrow Metro Mazda! Please let us know if we can be of any more assistance. Jalen Moore jalen.moore@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

The sales and finance did not share their numbers until I signed all documents. The dealership is bad More

by Nandakumar.belur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Robyn ODonnell, Noah Matson, Alejandro Noyola, Nick Mudd , Corey Weathers

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Mar 13, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

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