Elmedin Smajic

Great service! I Got taken care of straight away and they serviced my car quickly and efficiently. I Got taken care of straight away and they serviced my car quickly and efficiently. More

by PEDRO.LAPETRA Verified Customer Verified Customer

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We are from California and buying a car for my daughter who is going to go to school in Green Bay. Russ Darrow Metro Mazda was AMAZING in making sure everything was ready for her when she flew in to pick u who is going to go to school in Green Bay. Russ Darrow Metro Mazda was AMAZING in making sure everything was ready for her when she flew in to pick up her car and drive up to school. What a great team! Thank you to everyone that made this smooth sale for my daughter. More

by J10MILES Verified Customer Verified Customer

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Elmedin and justin were really helpfull and answered every question I asked and responded professionally and respectfully and also Elmedin gave me a few of advices which where helpful every question I asked and responded professionally and respectfully and also Elmedin gave me a few of advices which where helpful More

by YAMIL256791 Verified Customer Verified Customer

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Great service. Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site to help me make my decision. Fabulous staff and trustworthy More

by Jlcuske Verified Customer Verified Customer

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Great service staff! They listened to our concerns and made us feel welcome and appreciated. They listened to our concerns and made us feel welcome and appreciated. More

by Diane G. Verified Customer Verified Customer

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Horrible experience. Not very professional. Will never do business with you guys in the future Not very professional. Will never do business with you guys in the future More

by nvespalec Verified Customer Verified Customer

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So my sales representative was nice but my car having problems after one week of having it problems after one week of having it More

by PWILLIS414 Verified Customer Verified Customer

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What a great experience working with Elmedin Smajic to identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Ru identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Russ Darrow Metro Mazda if you are in the market for a new or used car and ask for Elmedin. More

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The sales and finance did not share their numbers until I signed all documents. The dealership is bad signed all documents. The dealership is bad More

by Nandakumar.belur Verified Customer Verified Customer

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Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financ Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost. More

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