50 Reviews
Write a Review50 Reviews of Emanuel Tortorici
July 15, 2024
Excellent service department and staff. Friendly and quick to respond. Would highly recommend them to my friends Friendly and quick to respond. Would highly recommend them to my friends More
Other Employees Tagged: Brent Gustafson, Robert Czaplicki , Sheik Bakhsh
July 05, 2024
Robert provided excellent customer service. He made sure I was taken care of when I brought my 430 for routine maintenance. Very knowledgeable and personable too. He made sure I was taken care of when I brought my 430 for routine maintenance. Very knowledgeable and personable too. More
Other Employees Tagged: Brent Gustafson, Robert Czaplicki, John Wheeler
July 03, 2024
As usual, RED CARPET TREATMENT in the Service Department. They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! BMW IS MY BRAND, BECAUSE OF THE OUTSTANDING SERVICE AT THE OCALA LOCATION!!!! THANK YOU ALL The really cool part of this is that EVERY person TREATS me like I am their customer. It's a team effort. They call me by name upon my arrival even when they are not my service rep. More
Other Employees Tagged: Brent Gustafson, Robert Czaplicki , Sheik Bakhsh
July 03, 2024
Excellent customer service! I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeab I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeable. More
Other Employees Tagged: Christina Gangapersaud, Weetley Leonvil , Frank (finance) FIVE STARS!!!!
July 01, 2024
BMW Ocala associates are friendly and professional. They were flexible and willing to work with my changing schedule too. They were flexible and willing to work with my changing schedule too. More
Other Employees Tagged: Brent Gustafson, Robert Czaplicki , Sheik Bakhsh
June 30, 2024
Had another great service experience at BMW of Ocala. I waited while the work was being done, and was able to work without distraction from my laptop. Work was completed on time and they did a great job I waited while the work was being done, and was able to work without distraction from my laptop. Work was completed on time and they did a great job as usual. Thank you BMW of Ocala for making every experience I have there an excellent one! More

