Emma Allen | Page 17

Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma. More

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Easy to talk to Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Fo Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Ford warranty. More

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Towncar extended warranty Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd ex Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd extended warranty with ESP. she went over different options for payment. Such a warm expierience. Thanks again. More

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Purchase of Ford Protection Plan from Emma Allen I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from the Auto Nation dealer I bought my Edge from only to find out it was not a Ford plan. Emma gave me time to get out of that contract and then got me a great price on a better Ford plan. I will recommend Emma and Lombard Ford to anyone that asks me for info on a Ford warranty. More

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Purchase of foFord ESP warranty I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable and understood exactly what I was looking for. My purchase of the Ford ESP extended warranty was efficient with no pressure sales gimmicks. I will definitely call Emma again when I need to renew any of my vehicles. More

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Looking out for the consumer Emma Allen is a people and car person. She understands us and the needs of our vehicles. After speaking with her twice we ended our sale as old frie Emma Allen is a people and car person. She understands us and the needs of our vehicles. After speaking with her twice we ended our sale as old friends. If you need to buy "Life Insurance" for your vehicle and know you will have your transportation for a long time, her coverage will make it affordable. Bought my car out of state and the dealer told me I bought my protection cheaper than my local dealer pays for it before the sale. Go figure. Such a deal. Emma makes it painless and has a great smile over the phone. Thanks Emma. Any time In Georgetown TX... More

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We recently purchased a Ford ESP from Emma Allen at Lombard Ford. She was a pleasure to work with - very professional, personable, responsive, and knowledgeable!!! She also got us a great deal which al Lombard Ford. She was a pleasure to work with - very professional, personable, responsive, and knowledgeable!!! She also got us a great deal which allowed us to increase the coverage we were planning on buying. Thanks Emma!!! More

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Great Experience Purchasing a Ford ESP Warranty I came across this dealership searching online for a extended warranty. I spoke to Emma and she walked me through the entire process, answered all my I came across this dealership searching online for a extended warranty. I spoke to Emma and she walked me through the entire process, answered all my questions, was able to give me a better price than going through the online system. Very professional, helpful and overall a great customer experience. Thanks! More

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Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come back, and have recommended a few coworkers, and friends who could not believe the great service and prices. Regards Jim Y More

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EMMA IS EXCELLENT AT HER JOB! Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang f Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang for the 2nd time. She explained in detail what was included in my coverage and was very timely in her follow through. She saved me from a lapse in coverage. I plan to use Emma and Lombard Ford for my Mustang when my warranty is up for renewal. More

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