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Emmanuell Luna
Emmanuell Luna at Baker Nissan

Emmanuell Luna | Page 3

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
40 Reviews
4.9

40 Reviews

Write a Review

40 Reviews of Emmanuell Luna

July 31, 2026

Dealership Rating
Employee Rating

Very accommodating, friendly service, great customer service always provides detailed information regarding the work needed. More

by OFCEDILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

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Aug 01, 2026

Baker Nissan responded

we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan. We will see you back for your next service visit !

July 29, 2026

Dealership Rating
Employee Rating

Service was very good,understood my problem with vehicle ,checked vehicle for safety maintenance,went over options that were needed for my truck More

by YVETTE6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Yamet "Jim" Medina, Marco Pena

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Jul 31, 2026

Baker Nissan responded

Thank you so much for your positive feedback! We are thrilled to hear that our team provided you with excellent service and took the time to understand your vehicle's needs. It's our top priority to keep your truck safe on the road. We appreciate your trust in us and look forward to serving you again in the future.

July 27, 2026

Dealership Rating
Employee Rating

Awesome service Great customer service Emmanuel Luna is the best , very friendly helpful respectful yet professional . .keep up the good work Emmanuel you’re very much appreciated👍👍 More

by GRANDMA_ALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2026

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with our team, especially Emmanuel. We will be sure to pass along the praise. Thank you for choosing us and we look forward to serving you again soon! 🎉 #customerservicegoals

July 11, 2026

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Employee Rating

Our service advisor was professional and friendly. Guided us with understanding the issues and providing pictures. More

by KEVIN.NURSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Baker Nissan responded

Thank you for your feedback! We are so glad to hear that our service advisor provided you with a professional and friendly experience. Our team always strives to ensure that our customers understand the issues and feel confident in our services. We appreciate your trust in us and look forward to serving you again in the future.

July 06, 2026

Dealership Rating
Employee Rating

The help me very much and do a very good job on my car I alway go to Baker Nissan More

by DON-ALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez, Miguel Cantos, Amiee Govea, Yamet "Jim" Medina, Tyler Phan, Luis Estrada, Marco Pena, Edgar "Tony" Gutierrez, Rolando Murillo

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Jul 09, 2026

Baker Nissan responded

Thank you for choosing Baker Nissan! We're thrilled to hear our team provided excellent service and took great care of your car. We appreciate your loyalty and look forward to seeing you again.

Aug 11, 2026

DON-ALLEN1 responded

They help me very much and do a very good job on my car

July 06, 2026

Dealership Rating
Employee Rating

Me atendió muy bien meseplico muy bien a detalle lo que mi carro necesita muy a mable More

by SILVESTRE_SILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Murillo

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Jul 08, 2026

Baker Nissan responded

"Thank you for taking the time to leave us a review! We are glad to hear that you had a great experience with us and that our team provided you with detailed explanations of your car's needs. We appreciate your business and hope to serve you again in the future. Have a great day!"

July 03, 2026

Dealership Rating
Employee Rating

Emmanuel was very helpful from the start to end. He was very understandable to all the questions I had about my vehicle and seemed to be glad to be able to answer them. All in all was a great experi More

by nandonambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Luis Estrada, Jeff Valladares

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Jul 05, 2026

Baker Nissan responded

Thank you for sharing your experience! We are thrilled to hear that Emmanuel provided helpful and understandable assistance with your vehicle. Our team takes pride in providing excellent customer service, and we are happy to know that we succeeded. We look forward to serving you again in the future.

July 01, 2026

Dealership Rating
Employee Rating

I've purchased at 5 vehicles from Baker Nissan for the past 20 years and have always received the best customer service from the sales and service teams. More

by MA_MORALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Ellis, Cesar Vivas, Luis Estrada, Gus Avalos, Edgar "Tony" Gutierrez , Charles Igiebor

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Jul 02, 2026

Baker Nissan responded

Thank you so much for trusting us with your vehicle needs for the last 20 years! We truly value your loyalty and are proud to have provided you with exceptional customer service every time. Here's to many more years of customer satisfaction at Baker Nissan.

June 29, 2026

Dealership Rating
Employee Rating

Emmanuel performed very well. I felt very well taken care of. Hope I get him next time. More

by ERIC.STANDLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 01, 2026

Baker Nissan responded

Thank you for your review! We're glad you had a great experience with Emmanuel. We'll make sure to pass along your kind words and request for him next time. See you soon!

June 27, 2026

Dealership Rating
Employee Rating

Dealership is not like it used to be. I do not think I would buy from them again More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Estrada

Print
Jun 30, 2026

Baker Nissan responded

We apologize for any disappointment you may have experienced. Our goal has always been to provide excellent customer service. We'd love the opportunity to address your concerns and regain your trust in our dealership.

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