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Ephraim Twilie

Overview Reviews (10) Inventory (199)

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Ephraim Twilie

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.9

10 Reviews

Overview Reviews (10) Inventory (199)

4.9

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Ephraim Twilie

February 02, 2026

Dealership Rating

Employee Rating

The dealership was clean and the staff was friendly. They made the process easy for me to buy a car. They made the process easy for me to buy a car. More

by jeremy.flaws12

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gates

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Feb 02, 2026 -

Shottenkirk Superstore responded

Thank you for highlighting our clean environment and welcoming team. We’re glad we could make your car buying journey straightforward. Enjoy your new Kia K4 and feel free to reach out if you need anything.

December 07, 2025

Dealership Rating

Employee Rating

I’ve been to many MANY dealerships in my day. Matt and Joe (and probably Troy too) are absolutely terrific. Matt and Joe specifically are the best. There are 2 women in the service department too Matt and Joe (and probably Troy too) are absolutely terrific. Matt and Joe specifically are the best. There are 2 women in the service department too that are absolutely wonderful! More

by jacebraun24

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Matt Luers, Tanya Wilson , There is one more female in service that is also terrific

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Dec 07, 2025 -

Shottenkirk Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

October 20, 2025

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Employee Rating

Good quick buying experience. I would recommend this dealership to others when buying a new vehicle. I would recommend this dealership to others when buying a new vehicle. More

by herbst2mn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown, Keith Foster, Matt Luers

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Oct 20, 2025 -

Shottenkirk Superstore responded

Thanks for your feedback on your recent visit to Shottenkirk Superstore. It's great to hear that we were able to assist you and that you had such a positive experience. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

October 13, 2025

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We really love Shottenkirk an will tell all our friends an family to come there for their vehicles they need or want an family to come there for their vehicles they need or want More

by cindyjohn2012

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown, Justin Yoder

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Oct 13, 2025 -

Shottenkirk Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 08, 2025

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Employee Rating

No pressure. The associates were up front and honest, as well as eager to make an offer we were happy with. The associates were up front and honest, as well as eager to make an offer we were happy with. More

by Tony Huddleston

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 09, 2025 -

Shottenkirk Superstore responded

Tony, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

June 04, 2025

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Employee Rating

E always treats us like family. Always feel we get fair trade and E always takes care of our needs and helps us understand our new car. I would highly recommend him. Always feel we get fair trade and E always takes care of our needs and helps us understand our new car. I would highly recommend him. More

by joyceheckenberg

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 04, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 27, 2024

Dealership Rating

Employee Rating

Excellent communication, patience and service. I worked with Ephriam and he went above and beyond. The vehicle I wanted was located at a different store, and he was able to get it down to our loca I worked with Ephriam and he went above and beyond. The vehicle I wanted was located at a different store, and he was able to get it down to our local store that next morning. The process was quick, smooth and I am very pleased with my experience. More

by laurajoe85

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 28, 2024 -

Shottenkirk Superstore responded

Laura, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 08, 2024

Dealership Rating

Employee Rating

This has been our second car from you since moving here 4 years ago. Looking forward to buying more in the future as well years ago. Looking forward to buying more in the future as well More

by NEFFEROO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Montel Timmons

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Oct 09, 2024 -

Shottenkirk Superstore responded

October 06, 2024

Dealership Rating

Employee Rating

Ephraim Twillie our salesperson was more than helpful, and his customer service is exceptional. We will refer him to many others in the future. Thank you so much for your help and our purchase. The vehicl and his customer service is exceptional. We will refer him to many others in the future. Thank you so much for your help and our purchase. The vehicle we bought was everything we wanted. More

by BCW5578

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown

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Oct 07, 2024 -

Shottenkirk Superstore responded

September 11, 2024

Dealership Rating

Employee Rating

An okay car buying experience but, they tried to charge me an extra $1000 dollars for care package that they said they accidentally left out in the purchase agreement. Salesman Twillie was nice and not too me an extra $1000 dollars for care package that they said they accidentally left out in the purchase agreement. Salesman Twillie was nice and not too pushy only talked about the car instead of trying to blow smoke. More

by NOAHRACE03

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Carlos Brown

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Sep 12, 2024 -

Shottenkirk Superstore responded

NOAH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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