Eric Francke | Page 20
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
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Write a Review516 Reviews of Eric Francke
November 06, 2020
Joe did a great job explaining the details of my deal and was very helpful with any questions I had about the trade in/buying process. Everything went as he said it would, meaning there were no surprises dur was very helpful with any questions I had about the trade in/buying process. Everything went as he said it would, meaning there were no surprises during the course of the whole experience. I will refer friends and family to Toyota of Braintree and to Joe as well. I truly appreciate how well and honestly the process was managed. Way better than my former auto dealer. More
Other Employees Tagged: Joe Lawlor
October 10, 2020
I originally spoke with Eric for online sales who set up I originally spoke with Eric for online sales who set up my appt. and was very nice. I had the pleasure of doing business with Emmanuel Hernandez and I originally spoke with Eric for online sales who set up my appt. and was very nice. I had the pleasure of doing business with Emmanuel Hernandez and Fred Zeiba. Emmanuel presented himself professionally and was a great communicator and made the purchase easy. He was clear and patient, giving me time to think about my purchase. It couldn't have been a better experience. Fred did the financing with me and it was another easy and clear process. I have raved more about my experience than about my new vehicle, which was as clean as if it were brand new, which also had not been my experience elsewhere. What a classy business. they deserve 10 stars! Robbin H More
Other Employees Tagged: Fred Zeiba, Emmanuel Hernandez
July 24, 2020
Great Experience This time buying a car started out very differently than my previous experiences at Toyota of Braintree. It started on the internet with a request f This time buying a car started out very differently than my previous experiences at Toyota of Braintree. It started on the internet with a request for an appointment. Eric quickly responded and we were off and running. When arrived I was introduced to Joe Lawlor. He was knowledgeable, exceptionally helpful and very personable in this time of social distancing. The one thing that did not change was the care and understanding that the whole team at Toyota of Braintree took to insure I was satisfied with my new car. Great job Joe and team More
Other Employees Tagged: Joe Lawlor
July 22, 2020
Thanks Eric and team! Eric F is a top-notch salesperson. Thanks for making our experience an excellent one. Sam, Eric F and Fred Z were all top-notch salespeople. Thanks Eric F is a top-notch salesperson. Thanks for making our experience an excellent one. Sam, Eric F and Fred Z were all top-notch salespeople. Thanks for making our experience an excellent one. More
Other Employees Tagged: Sam Leite, Fred Z
March 30, 2020
Sam was so kind, and a pleasure to do business with, he took care of my family every step of the way! Thank you again! took care of my family every step of the way! Thank you again! More
Other Employees Tagged: salam zaidan
March 13, 2020
Sam has been great came in looking for a used online Ford Escape and ended up purchasing a rav4 have never owned a Toyota before and well I lm very happy. Sam made the car buying experience easy and stress Escape and ended up purchasing a rav4 have never owned a Toyota before and well I lm very happy. Sam made the car buying experience easy and stress free. So thanks so much to everyone involved in helping make this happen for my family. More
Other Employees Tagged: salam zaidan , Don Richmond
March 02, 2020
We had a great experience all around. We came in thinking we wanted to lease a car but after Joe heard our needs, he gave us several options and we decided on purchasing a car. He was extremely attentive thr we wanted to lease a car but after Joe heard our needs, he gave us several options and we decided on purchasing a car. He was extremely attentive throughout the process updating us regularly on when our car would be ready for pickup. On the day we picked it up he helped sync our phones to the car system. Brian was very knowledgeable on the financing. He also provided a thorough overview of additional care options for our new car. Thank you!! More
Other Employees Tagged: Joe Lawlor , Bill Detellis, Brian Mcgrath
February 25, 2020
Great time and great team. Eric, thanks for making it happen. Arthur, thanks for being the money man. Viet, thanks for putting up with my subpar somewhat strange questions and handing over the keys. Y’al happen. Arthur, thanks for being the money man. Viet, thanks for putting up with my subpar somewhat strange questions and handing over the keys. Y’all rock. More
Other Employees Tagged: Arthur Martel, Viet Vu
February 18, 2020
Another outstanding car buying experience at Tufankjian! This is the 3rd vehicle I purchased from this dealership. I always shop them last and wish I shopped them first as they always come though with the b This is the 3rd vehicle I purchased from this dealership. I always shop them last and wish I shopped them first as they always come though with the best customer service and best price. After a terrible experience at McGee Toyota in Hanover, I realized that I won’t be wasting my time in the future going elsewhere. Mike Toomey from internet sales was so professional and gave me an awesome deal via email. I was greeted by the handsome and incredibly intelligent Sam Leite who did a great job introducing me to my new car, a 2020 RAV4 Hybrid XLE. His knowledge of the vehicle was so impressive. He answered every single question I had with clear and easy to understand answers. Patrick Flaherty, a fellow yogi, made sure I had all the accessories I wanted on my new car. As soon as I saw his chakras bracelet and warm, welcoming smile, I got further confirmation that Tufankjian is THE dealer to do business with always. Finance manager Arthur Martel was joy to work with and so easy to talk to. Tufankjian, the third time was most definitely a charm! Thank you so much for taking all of the stress out of car buying and making it the fun, exciting experience that it should be. I LOVE YOU GUYS!!! Sending all my friends! Thank you! Dr. Diana Perry More
Other Employees Tagged: Arthur Martel, Mike Toomey , Kenny Tempro, Samuel Leite, Patrick Flaherty
February 09, 2020
The sales and finance staff were excellent and patient during my recent adventure in buying a new car! They coordinated together very well. Thanks for everything during my recent adventure in buying a new car! They coordinated together very well. Thanks for everything More
Other Employees Tagged: Harish "Sunny" Ahuja , Paula Cashman, Fausto Darocha
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