Eric Giovanello | Page 37

An Excellent and Pain Free Car Purchase Experience I had the very same experience as so many others had at So. Easton Motors Sales, Inc. Purchasing the car was so easy and seamless. I had looked at the I had the very same experience as so many others had at So. Easton Motors Sales, Inc. Purchasing the car was so easy and seamless. I had looked at their website and found four cars that interested me before going. When I arrived, I was greeted by Derek (the owner) and showed him the list. All four cars were available and he told me that I could take each one out for a test drive for as long as I wanted. I looked at the cars and was interested in two: A VW Passat and a Nissan Altima. He handed me the keys and I took the Altima for a drive and liked it very much. (The VW was a bit too small for me.) When I returned and walked back into the office-Derek asked me what I thought and (in a nutshell) I picked up the car on August 31st. Absolutely no pressure. I had set criteria for the purchase before I began the process of looking for a used car. 1.) The retailer had to have good/excellent reviews. 2.) The car price had to be at or below my price point. 3.) The car had to be a model/make I was interested in and be in good/excellent condition. 4.) The car had to be a 2015 or newer and have less than 40k miles. 5.) The sale price had to be within the parameters of the Kelly Blue Book value. 6.) The interest rate for financing had to be at or below 4%. So. Easton Motor Sales met/exceeded every one of my criteria. I had arrived on the lot at about 9:30 a.m. and walked out at 11:00 a.m. with the exact car I wanted at the price I was willing to pay with financing below the rate I wanted to pay. (I do have an excellent credit rating.) Derek took care of everything-all I had to do is write a check for the down-payment and call my insurance company. I went back a few days later and picked up the car from Eric. Couldn’t have been easier. I feel that I was treated very fairly and that I purchased a quality car that I look forward to driving for the next several years. Nov. 16, 2018: Addendum to original review: I discovered the defrost function on the rear window was not working. I called So. Easton and they said with no hesitation-bring the car in and we'll take care of it. Brought the car in and they had it fixed that day. Turned out-it was never connected at the factory. I bought the car in August-so, there was no way this could've been known by So. Easton or at the time I bought the car. So. Easton stands behind their warranty and the cars they sell. Proof that So. Easton Motors is an auto dealer with integrity. Very, very pleased with everything. I highly recommend this dealer. More

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Just bought another car from them. I’ve been buying cars from Derek and his family for over 30 years. Not only do they sell great used cars, they are very friendly and stand behind the I’ve been buying cars from Derek and his family for over 30 years. Not only do they sell great used cars, they are very friendly and stand behind their vehicles. You won’t go wrong getting a great used car here. Lisa is also awesome to deal with! Eric is cool too! Thanks again for a smooth transaction. -Doug B. More

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Awesome sales experience I had the best car buying experience here. Not your typical used car dealership. I will definitely recommend them to my friends and family. Burt made I had the best car buying experience here. Not your typical used car dealership. I will definitely recommend them to my friends and family. Burt made test driving very easy and Eric was excellent with getting the car registered and insured. More

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Third purchase in 4 years. Awesome Our families third car in 4 years. Dealing with Derek and Eric could not have been any easier. We test drove 3 cars before making our decision, No p Our families third car in 4 years. Dealing with Derek and Eric could not have been any easier. We test drove 3 cars before making our decision, No pressure, excellent price, service and always a great selection of quality used cars .The car was ready when promised, paper work, registration and sticker all done and car was detailed like it was brand new. These guys make car buying a pleasure, a 5 star rating does not seem enough for this dealer!!!!! If your looking for a used car do yourself a favor and check them out, over 70 years same location, they must be doing something right. More

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jeep cherokee arrived at lot was greeted by Eric, very friendly and , asked what we were interested in told him showed us 3 cherokees picked the one we like pick arrived at lot was greeted by Eric, very friendly and , asked what we were interested in told him showed us 3 cherokees picked the one we like picked up car 2 days later .... non pushy, was the 1st enjoyable car purchase i have experienced... great selection and prices. Will purchase my next car from what i have seen so far. check them out for yourself ! More

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Just bought my second car from these guys. I'm grateful I did my nissan Altima shift lock randomly stopped working I called the dealer ship they had my part and car ready befor from these guys. I'm grateful I did my nissan Altima shift lock randomly stopped working I called the dealer ship they had my part and car ready before I had to work on Monday and I wasnt charged even though my warranty was up I appreciated how they new exactly what to do now my car is back to 100% and I'm happy More

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Excellent Experience I recently purchases a 2011 Kia Soul. I was very happy with the selection they had but that really wasn't the best part of my experience. The deal on I recently purchases a 2011 Kia Soul. I was very happy with the selection they had but that really wasn't the best part of my experience. The deal on the vehicle was painless, fair and I left feeling very happy about what I was buying, what they were going to do for me, and how quickly it was going to get done. My salesperson was Eric Giovanello. In Massachusetts I was unaware of a RMV1 form, but SEMS took care of all the paperwork for me and even redid the paperwork when my insurance wouldn't budge on one small item (I am moving in a week, and I told SEMS of my future address but I couldn't get my insurance to approve me for that address and since they didn't match, SEMS had to redo the paperwork). Yet, they were happy to do it, it was painless on my part, but Lisa (I believe her name to be) was quick and an excellent sport about it. Which I really appreciated. There is absolutely nothing about this dealership I did not like, they even let me girlfriend use their personal bathroom twice! Highly recommend. More

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Utmost happy family Great staff most helpful ever no pressure can't say enough about this car dealership. Derek, Eric, Burt, and Nick all superb at their job..would highl Great staff most helpful ever no pressure can't say enough about this car dealership. Derek, Eric, Burt, and Nick all superb at their job..would highly recommend to all. Both times we've purchased suvs and the service was excellent. More

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great experience For the first time in my life I bought a car without a hassle!!! We were in and out in no time. No games played here!!! For the first time in my life I bought a car without a hassle!!! We were in and out in no time. No games played here!!! More

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Effortless and Hassle-Free! Derek didn't have the make/model we were looking for on the lot. Within a couple of weeks, we drove away in a pristine, EXACT match to our specs at an Derek didn't have the make/model we were looking for on the lot. Within a couple of weeks, we drove away in a pristine, EXACT match to our specs at an EXTREMELY competitive price! Everybody we dealt with was very courteous and made the entire process very easy. SEMS took care of everything! Thank you! More

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