Eric Graf
Eric Graf at Herb Chambers Lexus of Sharon
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Eric Graf | Page 4

Service Director

Herb Chambers Lexus of Sharon

25 Providence Hwy, Rte. 1
Sharon, MA 02067

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4.9
72 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

39 yrs

4.9

72 Reviews

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72 Reviews of Eric Graf

December 27, 2021

Dealership Rating
Employee Rating

I have been using this dealership since I bought my car from them in 2008. The service here is the best of any place I’ve been to since my first car in 1970. More

by Jerry M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Vicente , Eric Castillo

Dec 28, 2021

Herb Chambers Lexus of Sharon responded

Your continued confidence in Herb Chambers Lexus of Sharon means so much to us, Jerry. Thank you for being such a great customer. Have a great day!

December 15, 2021

Dealership Rating
Employee Rating

Excellent service as always. Very friendly and professional team. I like to do business with tem More

by Jean.Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Herb Chambers Lexus of Sharon responded

Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else the Herb Chambers Lexus of Sharon team can do for you. Have a great day!

November 16, 2021

Dealership Rating
Employee Rating

Outstanding service outstanding peopleRandy Vincente Outstanding service outstanding people Randy Vincente service liaison Deb Sellito -service mgmt Eric Graf - Service Manager More

by Barbs123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Vicente , Deb Sellitto

Nov 17, 2021

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Randy, Eric, and Deb. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

November 10, 2021

Dealership Rating
Employee Rating

The alignment went fine but in the post service car wash my windshield was broken. I was not given the courtesy of someone telling me the window was scratched, I had to find out for myself on the driveway o More

by Martyabe
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ronni Travers

Nov 15, 2021

Herb Chambers Lexus of Sharon responded

Martyabe, Thank you for your feedback of Herb Chambers Lexus of Sharon. We are happy to see your service went well, however we apologize to any damage that might have been caused. Again we apologize that we had not noticed the chip in the windshield before delivery back to you. I understand you have already filed a claim with your glass company and had the repairs done last week. If you are still in need of assistance with resetting any safety decides please do not hesitate to contact us at your earliest convenience. Thank you, Johnny Dang- General Manager jdang@herbchambers.com

October 28, 2021

Dealership Rating
Employee Rating

I would recommend this dealership they stand behind the world. They are so efficient providing quality service and attentive to the customer. They are always willing to listen and resolve any issues. More

by sharedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lopez, Randy Vicente

Oct 29, 2021

Herb Chambers Lexus of Sharon responded

Thanks for leaving Herb Chambers Lexus of Sharon a 5 star review! We're pleased that our team has provided great service and that we've kept you in the loop. See you again next time.

October 28, 2021

Dealership Rating
Employee Rating

The personal attention to my questions and concerns by Eric C and Eric G is the reason I have all my Lexus repairs done here. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo

Oct 29, 2021

Herb Chambers Lexus of Sharon responded

Judy, thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Eric C. and Eric. G. We appreciate your confidence in the Herb Chambers Lexus of Sharon team and hope to see you back!

October 20, 2021

Dealership Rating
Employee Rating

Went to Lexus of Sharon for maintenance. From the moment I got out of my vehicle, I was greeted with professionalism. Top notch service! More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo

Oct 21, 2021

Herb Chambers Lexus of Sharon responded

Patricia, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

October 19, 2021

Dealership Rating
Employee Rating

This dealership goes above and beyond to accommodate their customers! A special shout-out to Eric Castillo and Eric Graff! Best people ever! They truly work hard to be the best in customer service! More

by mvspeare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo

Oct 19, 2021

Herb Chambers Lexus of Sharon responded

We strive to go above and beyond for our guests, so this is music to our ears! Thank you for the fantastic review and for trusting Herb Chambers Lexus of Sharon with your business!

September 05, 2021

Dealership Rating
Employee Rating

Excellent!! The entire experience!!Very good job with Excellent!! The entire experience!! Very good job with my vehicle, maintenance and the crew that vacuums it, as well Mark was very kind and profess More

by Dbakas91268
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Williams, Mark Forcucci, Amy Frederick, Randy Vicente , Julio from Lexus of Sharon. He works with the vehicles that enter the garage door for service. He checks vehicles in runs around doing things to pre pop vehicle for the maintenance boys

Sep 07, 2021

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share this lovely feedback, Donna! We're delighted our team has taken such incredible care of you - if there's anything else we can assist with down the road, you know where to find us! Safe travels! - the Herb Chambers Lexus of Sharon staff

August 12, 2021

Dealership Rating
Employee Rating

I had an emergency situation with my daughters car. Eric Graf and Brain Matthew’s immediately responded and diagnosed the situation in minutes saving me time and money. They then quickly worked with the ins More

by M Naimie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Matthews

Aug 13, 2021

Herb Chambers Lexus of Sharon responded

There is nothing more we love than a happy customer and great feedback! We are pleased Eric and Brian were able to address your concerns and get your daughter's vehicle back on the road in no time. We will be sure to give them your thanks. Thank you for choosing Herb Chambers Lexus of Sharon!

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