Eric Halleen | Page 3

Had a great experience. Had a great experience, from first, initial, visit, to my follow-up visit during which I purchased my Soul. Martial Lester was an excellent salespers Had a great experience, from first, initial, visit, to my follow-up visit during which I purchased my Soul. Martial Lester was an excellent salesperson. More

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Overall it was a good experience and I left satisfied. Couple things could have gone a little smoother but that was not the fault of my sales person at all. Couple things could have gone a little smoother but that was not the fault of my sales person at all. More

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Halleen Kia is the BEST dealership!! I bought my 2020 sportage and am absolutely in love! The entire team at this dealership is outstanding!! From sales to service they more than exceed expectations ever sportage and am absolutely in love! The entire team at this dealership is outstanding!! From sales to service they more than exceed expectations every time! I recommend this dealership to everyone I see! More

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The worst car buying experience ever. They lied and The worst car buying experience ever. They lied and wouldn't follow through on advertised deals. They even lied about my credit score just to deny The worst car buying experience ever. They lied and wouldn't follow through on advertised deals. They even lied about my credit score just to deny me. They said it was 77 points lower than it is but would not show me the papers to prove it! I have gotten 3 cars from them but this time I am disgusted with them and their dishonesty. More

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Wonderful reception and openness of environment. supportive greeting by General Sales Manager Don. Michael my salesman was easy going & supportive. Enjoyed the comeradarie of financial man Matt. supportive greeting by General Sales Manager Don. Michael my salesman was easy going & supportive. Enjoyed the comeradarie of financial man Matt. More

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Molly is awesome. She kept in touch and timed it just right as to when I was ready to buy a car. Great job, Molly. right as to when I was ready to buy a car. Great job, Molly. More

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Had a pothole flat tire, was towed in. Service And John Adams made my impromptu visit pain-free. I was in and out in less than an hour. New tire mounted and car runs fantastic. My salesperson J John Adams made my impromptu visit pain-free. I was in and out in less than an hour. New tire mounted and car runs fantastic. My salesperson Jimmy McConnville was concerned and did everything to make sure i was taken care of. These folks are trust worthy and class acts. Buy from Halleen and buy from Jim McConville for a low stress shopping experience. More

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First time going there because I had some recalls and decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this deal decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this dealership failed. They didn’t meet the scheduled time frames and didn’t do the alignment right. I was told to come pick up my car because it was ready and I still waited an hour after getting there because the car was on the alignment machine even though they had my car all day. Then as I drove off the car was still out of alignment so I called immediately and they told me to bring it back the next day. So I dropped off my car at 7:30am for my car not to be finished until 4pm tying my time up for yet a second day. I asked for a manager to call me and didn’t receive a call from management until two days later. Horrible experience I would not recommend this dealership at all!!! More

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Great work Team They listened to my concerns and answered all my questions!! When they offered me a car, I rejected and the sales guy Josh came back with another deal They listened to my concerns and answered all my questions!! When they offered me a car, I rejected and the sales guy Josh came back with another deal. They allowed me to weigh my options and not just take anything off the lot. More

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Do not stand behind product On 2014 we bought a 2013 Sorrento SX. Because the vehicle has a "Dealer Demo" it had 4,500 miles. An although it have that many miles it was sold to u On 2014 we bought a 2013 Sorrento SX. Because the vehicle has a "Dealer Demo" it had 4,500 miles. An although it have that many miles it was sold to us as new with the understanding that the warranty and the extended warranty will extend to 104,500 miles. At the beginning of this year near the 100,000 miles the vehicle start having some problems. When we contacted the dealer we were told that the warranty will not extend from the original 100k. at 102k the vehicle overheated, we took it to our local shop and replace the radiator. This did not fixed the overheating. We finally find out that the head gasket needed to be replace. We took it to another shop and the determine that this particular engine made by KIA will not go back correctly if you try to replace the gasket. We contacted the dealer and to make the long story short the dealer look at it and told us that they recommend replacing the engine at 7k. on a car 6 year old card with just over 100k. During further research find that the 2013 Sorrento engines coming out of the assembly line had head gasket problems. KIA corporation knew, Halleen Kia Knew and they sold us $36k defective vehicle that right now is a paper weight. I do not trust them any more. They are liars, Con Mans. I will never buy another KIA again and I will make sure that everyone learn about our experience. More

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