Eric Halleen | Page 4

We worked with Jim 6 years ago on our last car and it was a great experience. When the time came to look for a new car, we knew where to turn. Jim has always been professional and upbeat without being pushy. a great experience. When the time came to look for a new car, we knew where to turn. Jim has always been professional and upbeat without being pushy. He is knowledgeable and fair, I appreciate working with him. We will recommend Jim and Halleen Kia to our friends as we have in the past. Also appreciated the reach out from Eric! More

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Purchased certified, used Optima mid-2019 (42.000 miles) from Halleen Kia. Since then, I have brought this car in for repairs over 5 times within the first 1 1/2 years of purchase, and specifically with from Halleen Kia. Since then, I have brought this car in for repairs over 5 times within the first 1 1/2 years of purchase, and specifically within the first month! I would never have purchased this car in the first place had I known that I would be consistently bringing in car for unexpected repairs, In the short amount of time of owning this car, it’s needed: new rear brakes within a month of ownership, front set of brakes a year later, computer issues making car greatly stutter, leaky hose and a new FUEL PUMP! And now it stutters again! The first brake job I was told I needed, you refunded because you wrongly charged me for a brake job I didn’t/shouldn’t have needed. However, you only refunded me the $500 because I spoke up! Currently, Halleen Kia won’t listen/work with me on a fair settlement. Halleen Kia failed to sell me a reliable, certified Kia. I am stuck with a car that is prone to unpredictable repairs. Not because of heavy driving, but because of a faulty car that showed itself from the onset! I will be happy to update my review, if Halleen Kia can do the right thing and make this inexcusable situation right. I feel Halleen Kia preys on women based on my treatment in the sales and service process. Prove customer satisfaction is your priority! More

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Friendliest staff I have ever encountered at a dealership. Building, facilities and cars impeccably clean. Matt Farrell was very helpful and knowledgeable. They've put fun back into car buying. dealership. Building, facilities and cars impeccably clean. Matt Farrell was very helpful and knowledgeable. They've put fun back into car buying. More

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My salesman was awesome! My salesman explained all the features of my new car and how to use the features. I really appreciated when the car I wanted was not on the lot; my salesman and the manager made features of my new car and how to use the features. I really appreciated when the car I wanted was not on the lot; my salesman and the manager made sure they found the car I wanted. Very impressive! My overall experience was great! More

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Had a great experience. Had a great experience, from first, initial, visit, to my follow-up visit during which I purchased my Soul. Martial Lester was an excellent salespers Had a great experience, from first, initial, visit, to my follow-up visit during which I purchased my Soul. Martial Lester was an excellent salesperson. More

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Overall it was a good experience and I left satisfied. Couple things could have gone a little smoother but that was not the fault of my sales person at all. Couple things could have gone a little smoother but that was not the fault of my sales person at all. More

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Halleen Kia is the BEST dealership!! I bought my 2020 sportage and am absolutely in love! The entire team at this dealership is outstanding!! From sales to service they more than exceed expectations ever sportage and am absolutely in love! The entire team at this dealership is outstanding!! From sales to service they more than exceed expectations every time! I recommend this dealership to everyone I see! More

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The worst car buying experience ever. They lied and The worst car buying experience ever. They lied and wouldn't follow through on advertised deals. They even lied about my credit score just to deny The worst car buying experience ever. They lied and wouldn't follow through on advertised deals. They even lied about my credit score just to deny me. They said it was 77 points lower than it is but would not show me the papers to prove it! I have gotten 3 cars from them but this time I am disgusted with them and their dishonesty. More

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Wonderful reception and openness of environment. supportive greeting by General Sales Manager Don. Michael my salesman was easy going & supportive. Enjoyed the comeradarie of financial man Matt. supportive greeting by General Sales Manager Don. Michael my salesman was easy going & supportive. Enjoyed the comeradarie of financial man Matt. More

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Molly is awesome. She kept in touch and timed it just right as to when I was ready to buy a car. Great job, Molly. right as to when I was ready to buy a car. Great job, Molly. More

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