Eric Hasbrouck
Eric Hasbrouck at Luther Family Ford

Eric Hasbrouck | Page 8

Service Advisor

Luther Family Ford

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
219 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

19 yrs, 2 mos

Specialties & Trainings

Ford Sync Software

FordPass Software

View more specialties & trainings
not yet
rated

219 Reviews

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219 Reviews of Eric Hasbrouck

January 22, 2023

Dealership Rating
Employee Rating

They’ve done a good job to make sure I’m happy and always explain everything clearly. But again the one thing I wasn’t pleased with was the cleanliness of my vehicle when done. Lots of dirt and grime marks f More

by OSCARMeyer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2023

Dealership Rating
Employee Rating

Excellent service. Was in and out in 30 minutes. Had been expecting a 1 1/2 hot wait!! More

by DHENTGES0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2023

Dealership Rating
Employee Rating

They were awesome at getting my car in right away to diagnose, had a rental car ready for me. In and out right away, great service More

by KGPERK
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Isaacson

January 18, 2023

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Employee Rating

Awesome customer service. Waiting time was less than what was told to complete my car check. More

by Aimee
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 18, 2023

Dealership Rating
Employee Rating

Oil. Change lane. 2 hrs. Wait Wow. Unbelievable can't believe. It took this long More

by Tucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2023

Luther Family Ford responded

Effective December 1st we elected to moved to appointment recommended for our oil change services. We have found that is the most effective way to keep time commitments to our loyal guests. It is impossible to staff properly when we can not possibly anticipate who may be stopping by day to day. My hope is that the Quick Lane greeter sets proper time expectations with our guests on drop off so those guests can plan accordingly.

January 15, 2023

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Employee Rating

Wonderful and very fast. Couldn't ask for better service.very courteous and very helpful and competent More

by JBRIEN0
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Recommend Dealer
Yes

January 15, 2023

Dealership Rating
Employee Rating

They were efficient in checking me in. Also, I was kept informed about what was needed for repairs on my vehicle. More

by mkmaassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2023

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Employee Rating

Scheduling appointments was pretty easy and they go over the work to be done when you arrive. I never have had to wait for a ride. They communicated well during the job and go over the bill carefully with More

by aniemyer
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2023

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Employee Rating

I had a lot of issues because I ordered accessories online and booked the install online but apparently your online stuff is not very aligned with your service shop. Billing also was a problem as I pa More

by BK1A
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall , Yvonne and some new gal

December 24, 2022

Dealership Rating
Employee Rating

It was a quick stop to air up my tires. Not only did the service team do that quickly, they were also able to quickly replace an under carriage skid plate of some sort. More

by ANTHONY.BAKER34
Service Price Transparency
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Recommend Dealer
Yes
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