Eric Hippen

They made me feel welcomed and comfortable. Loved the small talk to lighten the mood, buying a car is stressful! I was congratulated at least 5 times which made me feel valued. Loved the small talk to lighten the mood, buying a car is stressful! I was congratulated at least 5 times which made me feel valued. More

by KAYGUST12 Verified Customer Verified Customer

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Derek Harris did a great job in helping us locate and purchase our 26 Toyota Camry XLE. He thoroughly went through all of our possible purchase options throughout the Camry series. After we made our pr purchase our 26 Toyota Camry XLE. He thoroughly went through all of our possible purchase options throughout the Camry series. After we made our preliminary decision for the Camry that we eventually bought, he kept us posted about possible information on any changes we requested, plus kept us posted on possible delivery for us. He was knowledgeable, professional, friendly, and helpful throughout the purchase process. More

by MBHANNA Verified Customer Verified Customer

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Debby was super. .very nice and professional. Listened to me and talked to me.. not at me. She answered all y questioned and if she didn’t know, she would get the answ .very nice and professional. Listened to me and talked to me.. not at me. She answered all y questioned and if she didn’t know, she would get the answers. Eric was great too. Very helpful with my questions and concerns about license plates and other fees. This 4Runner is the 3rd vehicle for me from Toyota of Des Moines..always great service and wonderful sales people. More

by DEERCO Verified Customer Verified Customer

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easy process to purchase new trade in involved. happy with Toyota products they have always been great! happy with Toyota products they have always been great! More

by KIMJKELLY Verified Customer Verified Customer

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The staff was very professional, courteous and accommodating. The dealership was pristine! I appreciated that the techs recorded the inspection of my vehicle and then emailed me the link to watch accommodating. The dealership was pristine! I appreciated that the techs recorded the inspection of my vehicle and then emailed me the link to watch the video. I've never experienced such professionalism & service from any other dealership in the past. We highly recommend Toyota of Des Moines! More

by Amy Verified Customer Verified Customer

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I found the dealership to be subpar. The salesman was knowledgeable but would answer questions in a way to generate a sale, instead of accuracy. He made assurances that he could not foll The salesman was knowledgeable but would answer questions in a way to generate a sale, instead of accuracy. He made assurances that he could not follow though with. The vehicle showed up with features not requested and they had to scurry and add one that was missed. The delivery person helping to set up the car for delivery was more interested in checking his watch and seeing how quickly he could speed through his information. Not once did he stop and ask if we had questions. He turned on functions that he believed valuable and turned off ones he thought annoying. Additionally, he had profound body odor which was distracting. Apologizes for the last part as it was personal but accurate. More

by DCOVEY0864 Verified Customer Verified Customer

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Everyone at the dealership was very friendly and helpful. I love my new grand Highlander! I love my new grand Highlander! More

by SAGEHOUSEHOLD Verified Customer Verified Customer

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Toyota of Des Moines provided a really good buying experience. Andrew was professional and prompt with his responses. His no pressure attitude and willingness to show vehicles and provide test drives experience. Andrew was professional and prompt with his responses. His no pressure attitude and willingness to show vehicles and provide test drives was much appreciated. The paperwork was well organized and easy to complete. More

by MICHAELCHEN20 Verified Customer Verified Customer

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Our experience at Toyota went smoothly! Everyone we worked with was very helpful. Highly recommend! Everyone we worked with was very helpful. Highly recommend! More

by JD Verified Customer Verified Customer

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Ok overall. A little disappointed with the fact that Toyota dictates what they will put on or take off as options. They are ignoring their customers wants A little disappointed with the fact that Toyota dictates what they will put on or take off as options. They are ignoring their customers wants More

by DARYLLYNN Verified Customer Verified Customer

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