Eric Jones
Eric Jones at DonohooAuto LLC

Eric Jones | Page 11

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
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rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

15 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

October 05, 2016

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Employee Rating

The most stress free vehicle purchase! We found DonohooAuto online and searched their HUGE inventory of gently preowned vehicles and once we saw what we were interested in, we easily got an More

by chrisj51289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Oct 11, 2016

DonohooAuto LLC responded

Thank you for the thorough review! Your honest feedback helps us, as well as other customers. Yes - we do have a HUGE inventory. That's why we recommend our customers start their search online. Then, as you discovered, driving the car without a salesperson lets you experience it on your own terms. And, we hire good people--the type we like to work with--so we hope our customers will too. You'll never find the "typical" car salesman here. And while some people miss the haggle, we price our vehicles VERY competitively, so there's no reason. We're so glad to know that Eric and the rest of the team gave you a great experience. We hope we've earned a customer for life! Thank you for your review and for your business.

October 04, 2016

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Employee Rating

Best car buying experience ever! Donohoo Auto has the best service hands down. Eric was great to work with and all of the other staff was so friendly. Everyone there made sure we were More

by MorganR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wynston Gully, Jonathan Witsiepe

Oct 04, 2016

DonohooAuto LLC responded

Thanks for the glowing and thorough review! We love to hear from customers who appreciate the thought we put into our sales process. Our team approach is designed to seamlessly walk our customers through their purchase with no pressure, minimum hassle and high efficiency. We're glad you appreciated it! And we hire good people, so we hope that it shows through in our customer service, as it did in your case. Thank you for the valuable feedback and we certainly look forward to serving you again in the future. Happy travels!

October 02, 2016

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No pressure! Excellent service! I walked in and was asked what kind of cars I would like to test drive. I gave Kathy a list and gave her my license to copy and I was on my way to tes More

by Ashley Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink , Mo Sandoval

Oct 03, 2016

DonohooAuto LLC responded

We know that buying a car is a big deal, so we want to make the process as enjoyable and hassle-free as possible. A big part of that (as you discovered), is giving our customers the space to test drive the car on their own terms, with no salesperson hovering over them. We want to help you buy the right car for you, not force something that you're uncomfortable with. And our team sales process ushers our customers quickly through the buying process, once they've found the right car for them. We love our customers, but we know that spending the day at a dealership is not most people's idea of a good time. Thanks for letting us know that you received excellent service and an enjoyable experience. We appreciate your trust and your business! Enjoy your new Benz!

September 28, 2016

Dealership Rating

Great Experience! I absolutely loved my experience at Donohoo Auto. The whole process was super easy and there was no pressure at all to purchase. I was greeted by the More

by darianmacallister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Anger, Wesley Boozer, Maria Hernandez, Tina Viljoen

Sep 28, 2016

DonohooAuto LLC responded

We appreciate the five-star review. Thanks for letting us know that Trey and the rest of the team went the extra mile to deliver a good experience. We believe in no-pressure sales - less stress for our customers, and a more pleasant buying experience from beginning to end. We'll help you find what YOU are looking for, and if you find the right fit, then we'll walk you through the sale. We're glad to know that you found the right car for you! Thank you for your business and for the time you took to give us feedback. We hope to serve you again in the future!

September 13, 2016

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Employee Rating

Helpful and dedicated to customer service Donohoo has went beyond in being dedicated to their customers. I had issue with my tire and they ask me to bring it in and found out the problem and m More

by kblank4bama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

Sep 15, 2016

DonohooAuto LLC responded

Thank you for recognizing that we are, indeed, dedicated to customer service. We're glad to know that Eric and Jimmy provided excellent service addressing your tire issue. Thanks for your trust in us - we appreciate your business!

September 09, 2016

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Perfect Experience I was VERY nervous about my first time purchasing a vehicle, and the staff at Donohoo couldn't have been more accommodating and service-oriented. Any More

by davidjc1292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Witsiepe

Sep 13, 2016

DonohooAuto LLC responded

We know that buying your first car is a BIG deal. That's why we work hard to make the process as transparent, easy and enjoyable as possible. We want the buying experience to be seamless whether you're buying your first car, or your fifth. And we want our customers to walk out the door with a high comfort level that they made the right decision in allowing us to help them. We're glad to know that Eric and Jonathan offered excellent customer service and hope that your new car brings you many years of enjoyment! We hope to see you again down the road. Thank you for allowing us to help you with a momentous purchase!

September 08, 2016

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Easy Breezy Our car buying experience was actually enjoyable! We loved the employees we met and they were all happy and excited to help us find the right vehicle More

by Muranotina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Becky Whitaker

Sep 12, 2016

DonohooAuto LLC responded

We love to hear feedback like yours! Our whole business model is built around making the car-buying experience an enjoyable one by making the process easy and transparent. And of course, we hire good people who deliver great service. We're so glad to know that was your experience! Thanks for letting us know that Eric, Mo and Becky did a great job for you. We hope that your family enjoys the new ride and that it takes you exciting places. Thank you for your business and for the positive review!

September 07, 2016

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Donahoo covers the bases I live in Nashville but found a car I wanted at Donahoo in Alabama. Since I wasn't able to get to the car and I was using my car as a trade, there nee More

by nickbuda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nic Hagewood , Jonathan Witsiepe

Sep 08, 2016

DonohooAuto LLC responded

Thank you for your positive review. It's one thing to make a customer happy who is here on our lot, it's quite another to reach that same level of satisfaction with someone who is buying a car sight unseen! We pride ourselves on our transparent sales process. By taking LOTS of pictures and providing vehicle history reports, we try to take the guesswork out of the process for long-distance buyers. We're glad to hear that it worked for you and that Eric, Nic and Jonathan made it easy. We appreciate your trust and business!

September 06, 2016

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Employee Rating

Purchase of a car Easiest purchase of an auto ever... Great employees, thanks Eric and Mo. Great service, awesome and efficient... I loved test driving several vehicl More

by Mercedes Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Becky Whitaker, Reception

Sep 06, 2016

DonohooAuto LLC responded

If this was your "easiest purchase of an auto ever," then we're doing our jobs! We're so glad to hear that Eric, Mo and Becky delivered friendly and efficient service. And it helps us to know that you appreciate our signature test drive experience. We think it's the way to go! We appreciate your business and your trust - we look forward to serving you again in the future. Happy travels!

September 04, 2016

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Employee Rating

One of a kind Dealership! Flawless test driving session. Great selection of vehicles , welcoming staff as soon as you enter the dealership and very knowledgeable sales team. Th More

by Itscortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval

Sep 06, 2016

DonohooAuto LLC responded

Kevin - Thanks so much for the five-star review. We're glad you enjoyed our no-hassle sales approach and our unique test-drive set-up. We work hard to keep a large, diverse selection of vehicles in stock, so we're glad you found that to be the case. And we hire good people, who treat our customers well - thanks for letting us know that you found that to be true! Thank you for your business. We hope to serve you again in the future.

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