Eric Koval | Page 20

It was fine. Don't like the idea that they always try to sell products other than what we went there for Don't like the idea that they always try to sell products other than what we went there for More

by vvent52 Verified Customer Verified Customer

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Told me what I needed to get done on my car and left it up to me if I wanted it done or not did not pressure me up to me if I wanted it done or not did not pressure me More

by luckyleskovics Verified Customer Verified Customer

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The I’m not happy I bought a Chevy traxfrom you guys had a problem with it and was they can’t work on it why sell it a problem with it and was they can’t work on it why sell it More

by DINLOUZ Verified Customer Verified Customer

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This Dealership is outstanding. The customer service department are very caring and really know their job. I am very impressed with their professionalism. The customer service department are very caring and really know their job. I am very impressed with their professionalism. More

by baldini23 Verified Customer Verified Customer

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From the minute the appt was made for the the oil change, tire rotation, and inspection it was a series of mis-steps. We rec'd several calls and emails saying the appt was at 9, no it was at 9:30, no it is a tire rotation, and inspection it was a series of mis-steps. We rec'd several calls and emails saying the appt was at 9, no it was at 9:30, no it is at 9, now at 8. Several separate messages with conflicting times. After calling it was determined the appt was at 9 am. After 90-minutes someone came out and told my husband the oil change and tire rotation was done but the car failed inspection due to a "bad" passenger side windshield wiper blade. Why on earth would you not have replaced the blade and completed the inspection? They sent him on his way - he had to pick me up at the airport. He replaced the blade himself and took the care back at which time they passed the inspection. Why - was the blade not replaced on the spot and the vehicle passed inspection? It is the most ridiculous thing ever ! NOT good customer service. More

by SANDYOALLEN Verified Customer Verified Customer

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Great customer service easy to set up service apointment. Refreshing change from trying to get work done by my local dealer. Helpful staff. Thank you for your help. Refreshing change from trying to get work done by my local dealer. Helpful staff. Thank you for your help. More

by dave.hammond749 Verified Customer Verified Customer

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Great staff that does thier best to get the work done same day and accommodate your schedule. The shuttle service is definitely a plus! same day and accommodate your schedule. The shuttle service is definitely a plus! More

by debrosado1125 Verified Customer Verified Customer

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everyone was great to deal with they took care of me and check the brakes. No charge. I had gone to the other Hyundai dealer in Henrietta. They wanted to charge me $300. I just got the car eight months ago check the brakes. No charge. I had gone to the other Hyundai dealer in Henrietta. They wanted to charge me $300. I just got the car eight months ago thank you so much for a rectifying this all! More

by PAULABERN100 Verified Customer Verified Customer

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I think there the best. They know exactly what to do with my car when it has to be fix. I won't bring it no where else. They know exactly what to do with my car when it has to be fix. I won't bring it no where else. More

by rcieri0dr Verified Customer Verified Customer

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I've been dealing with Eric for about two years or more, and he's taking care of my cars and me. He's the best, and I'll keep my services with Matthew's and he's taking care of my cars and me. He's the best, and I'll keep my services with Matthew's More

by eaddison1970 Verified Customer Verified Customer

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