Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 21

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Eric Koval

March 23, 2025

Dealership Rating
Employee Rating

People are very friendly and the service was completed in a timely manner. Very clean More

by bktip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 15, 2025

Dealership Rating
Employee Rating

Service was great. Very friendly and professional. Waiting room was well stocked. Coffee was very tasty. Thanks More

by KLOWELL927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 15, 2025

Dealership Rating
Employee Rating

Staff was very attentive & friendly! Getting car serviced but also checking out latest models with lease being up in 6 months! More

by jyeager9211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business!

March 14, 2025

Dealership Rating
Employee Rating

Very happy. Would not lead me down the wrong path. Helpful. Very kind and nice More

by MAE51840
Workmanship
Service Time
Recommend Dealer
Yes
Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5 Star Review and your business!

March 13, 2025

Dealership Rating
Employee Rating

Service was good. Used the shuttle service. Work took much longer than anticipated. Dropped vehicle off at 8:30 am for oil change, tire rotation and recall on back up More

by mjmos326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 13, 2025

Dealership Rating
Employee Rating

The staff are friendly. The facility is clean. They are quick & efficient. I would highly recommend them. More

by KRAZYKIRBY91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone , Massimo Castelli, Brian Vernan

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the perfect review!

March 12, 2025

Dealership Rating
Employee Rating

service dept. was excellent and they did a great job on my car. They explained everything in a way that I could understand. So I was thankful. More

by joltinjo14626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 12, 2025

Dealership Rating
Employee Rating

Fast professional service. good communication through text. Fixed the problem i was having with my engine More

by JREIFSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 12, 2025

Dealership Rating
Employee Rating

Entire staff was courteous, professional, and most important the work was done correctly the first time More

by ROCHESTERAPPAREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Ashley Rourke, Sam Valeriani, Barbara, Denise, Jared

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 10, 2025

Dealership Rating
Employee Rating

I'm not too happy about my NYS inspection renewing in March and my maintenance agreement starting in April (which is when I purchased my Elantra). More

by linserra05
Recommend Dealer
Yes
Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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