Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 22

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Eric Koval

March 13, 2025

Dealership Rating
Employee Rating

Service was good. Used the shuttle service. Work took much longer than anticipated. Dropped vehicle off at 8:30 am for oil change, tire rotation and recall on back up More

by mjmos326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 13, 2025

Dealership Rating
Employee Rating

The staff are friendly. The facility is clean. They are quick & efficient. I would highly recommend them. More

by KRAZYKIRBY91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone , Massimo Castelli, Brian Vernan

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the perfect review!

March 12, 2025

Dealership Rating
Employee Rating

service dept. was excellent and they did a great job on my car. They explained everything in a way that I could understand. So I was thankful. More

by joltinjo14626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 12, 2025

Dealership Rating
Employee Rating

Fast professional service. good communication through text. Fixed the problem i was having with my engine More

by JREIFSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 12, 2025

Dealership Rating
Employee Rating

Entire staff was courteous, professional, and most important the work was done correctly the first time More

by ROCHESTERAPPAREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Ashley Rourke, Sam Valeriani, Barbara, Denise, Jared

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 10, 2025

Dealership Rating
Employee Rating

I'm not too happy about my NYS inspection renewing in March and my maintenance agreement starting in April (which is when I purchased my Elantra). More

by linserra05
Recommend Dealer
Yes
Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 10, 2025

Dealership Rating
Employee Rating

Eric is helpful, informative, relatable. Upfront and knowledgeable. Great customer service and won't let you be blindsided by unnecessary repairs/costs. More

by Christine_jonack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

March 09, 2025

Dealership Rating
Employee Rating

Amazing service, Amazing staff and an overall amazing experience!! :) thank you so so so much!! More

by Lopez.Angelica97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!

March 08, 2025

Dealership Rating
Employee Rating

The staff are Friendly. The building is very clean. They treated Me with respect. I highly recommend Them. More

by KRAZYKIRBY91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone, Joseph Minarik, Todd Scharping, John Distaffen , Billy Blattner, Massimo Castelli, Bill Kelsey, Chris Raetz, Jalen Smith, Mark

Mar 12, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with us Thank you for your business and the great review!

March 03, 2025

Dealership Rating
Employee Rating

It was really easy to schedule an appointment. Once there the dealership is beautiful and well organized. It was very easy to find where to go and all of the staff were helpful and friendly. Todd More

by Zrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 03, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Todd and Eric! Thank you for your business and the great review!

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