Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 4

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
243 Reviews
4.8

243 Reviews

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243 Reviews of Eric Koval

February 21, 2026

Dealership Rating
Employee Rating

Mentioned recall would take 1. 5 hours. They were running behind about 20 min and it was done in less than 40 min. It would be nice to have small tables to put drinks down near the More

by rmh_94
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Feb 23, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for leaving us a review—it truly helps our team. Have a great day!

February 21, 2026

Dealership Rating
Employee Rating

Did not purchase my new Palisade from Mathew’s, but they have been overly accommodating to a new customer like me. Next vehicle I purchase will most probably be from a Mathew’s dealership. More

by dancam70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Matthews Hyundai of Greece responded

Hi Dan- We’re happy to hear you felt well taken care of. Thank you for your business and for taking the time to leave us a great review!

February 18, 2026

Dealership Rating
Employee Rating

Great service ! Knowledgeable professionals. Eric Koval and Ashley were great to work with. I highly recommend Matthews Hyundai , for sales and service! More

by martusciello1
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Feb 20, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

February 18, 2026

Dealership Rating
Employee Rating

I have been coming to Matthews Hyundai for a few years now. I've returned because I have been happy with the service, communication, and availability of the folks there. I have worked with both Eric and T More

by onlyadollaraday
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 20, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you. Have a great day!

February 14, 2026

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I live between Buffalo and Rochester and have a few dealership choices for service . First time at Matthews and based on very satisfying experience I will continue with you. More

by kjs6124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

February 11, 2026

Dealership Rating
Employee Rating

I am recently widowed. Bringing my car to be serviced by someone other than our trusted mechanic of over 30 years was difficult for me. The list of suggested repairs and re More

by SAVILLE2528
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Always great service and attentive to customer needs! Good follow up and immediate solutions to car issues! Thank you! More

by jmuraco31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! Our team is always happy to help.

February 08, 2026

Dealership Rating
Employee Rating

The workers were kind not pushy cleanand coffee and water and snacks I felt very comfortable. More

by GWEN8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 09, 2026

Matthews Hyundai of Greece responded

Hi Gwen- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

February 07, 2026

Dealership Rating
Employee Rating

Everyone was very helpful, I appreciate the prompt service. Grateful they gave me ride home & back to pick up my car. Thank you. More

by CARMENIRIS429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Sorry don’t have their names the two drivers , one dropped me off and one picked me up when car was ready. Appreciate it.

Feb 09, 2026

Matthews Hyundai of Greece responded

Hi Carmen- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

February 02, 2026

Dealership Rating
Employee Rating

The service area is cleaned, organized and the staff is very nice and helpful. It's a great dealership! More

by Zrlrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 03, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

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