243 Reviews
Write a Review243 Reviews of Eric Koval
February 21, 2026
Mentioned recall would take 1. 5 hours. They were running behind about 20 min and it was done in less than 40 min. It would be nice to have small tables to put drinks down near the 5 hours. They were running behind about 20 min and it was done in less than 40 min. It would be nice to have small tables to put drinks down near the chairs in waiting area. More
Other Employees Tagged: Eric Koval
February 21, 2026
Did not purchase my new Palisade from Mathew’s, but they have been overly accommodating to a new customer like me. Next vehicle I purchase will most probably be from a Mathew’s dealership. have been overly accommodating to a new customer like me. Next vehicle I purchase will most probably be from a Mathew’s dealership. More
Other Employees Tagged: Ashley Rourke-Salamone, Joseph Minarik
February 18, 2026
Great service ! Knowledgeable professionals. Eric Koval and Ashley were great to work with. I highly recommend Matthews Hyundai , for sales and service! Knowledgeable professionals. Eric Koval and Ashley were great to work with. I highly recommend Matthews Hyundai , for sales and service! More
Other Employees Tagged: Eric Koval
February 18, 2026
I have been coming to Matthews Hyundai for a few years now. I've returned because I have been happy with the service, communication, and availability of the folks there. I have worked with both Eric and T now. I've returned because I have been happy with the service, communication, and availability of the folks there. I have worked with both Eric and Todd - both great. I recently had to bring my car in and Todd was able to answer questions and provide insight on the situation. Later, I needed to begin the search for another car. I was connected with Mark and he was awesome to work with. He listened to what I was looking for and was able to give good options to look at. He was responsive to all my questions and followed through on things that needed to get done/addressed. I would recommend my friends/family to go there in the future. More
Other Employees Tagged: Todd Scharping, Ray Montalvo, Mark Ostrander
February 14, 2026
I live between Buffalo and Rochester and have a few dealership choices for service . First time at Matthews and based on very satisfying experience I will continue with you. dealership choices for service . First time at Matthews and based on very satisfying experience I will continue with you. More
February 11, 2026
I am recently widowed. Bringing my car to be serviced by someone other than our trusted mechanic of over 30 years was difficult for me. The list of suggested repairs and re Bringing my car to be serviced by someone other than our trusted mechanic of over 30 years was difficult for me. The list of suggested repairs and replacement parts and the cost overwhelmed me. I will follow up with my local mechanic to be sure the vehicle is safe and repairs can be made closer to my home. More
February 08, 2026
The workers were kind not pushy cleanand coffee and water and snacks I felt very comfortable. and snacks I felt very comfortable. More
Other Employees Tagged: Todd Scharping
February 07, 2026
Everyone was very helpful, I appreciate the prompt service. Grateful they gave me ride home & back to pick up my car. Thank you. service. Grateful they gave me ride home & back to pick up my car. Thank you. More
Other Employees Tagged: Todd Scharping , Sorry don’t have their names the two drivers , one dropped me off and one picked me up when car was ready. Appreciate it.
February 02, 2026
The service area is cleaned, organized and the staff is very nice and helpful. It's a great dealership! very nice and helpful. It's a great dealership! More
Other Employees Tagged: Todd Scharping

