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Eric Laurendeau

Overview Reviews (260) Inventory (281)

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Eric Laurendeau

Eric Laurendeau | Page 18

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

260 Reviews

Overview Reviews (260) Inventory (281)

Dealership Experience

4 yrs, 7 mos

4.8

260 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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260 Reviews of Eric Laurendeau

August 21, 2024

Dealership Rating

Employee Rating

I was an hour early to my appointment. They let me in and took my car back. They were quick considering they were busy They let me in and took my car back. They were quick considering they were busy More

by ldelille17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: I believe Eric helped me with the service of the car I am unsure

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Aug 22, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our service department was able to accommodate your schedule and get your vehicle in and out in a timely matter.

August 21, 2024

Dealership Rating

Employee Rating

The service as well as all the folks that helped me out were great. I plan on returning for all my future services. were great. I plan on returning for all my future services. More

by saadatian2004

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 22, 2024 -

Honda of the Avenues responded

We appreciate your business and look forward to providing that same level of service in the future!

August 20, 2024

Dealership Rating

Employee Rating

Great job with the service and the support I love it very much. Awesome work guys much. Awesome work guys More

by sdavis62743

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink , Luci Kott

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Aug 22, 2024 -

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review!

August 07, 2024

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Employee Rating

Great customer service. I felt informed and not penny dimed as I’ve felt in the past. I felt informed and not penny dimed as I’ve felt in the past. More

by FANNYTORRESE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that the work was completed at a fair price

August 06, 2024

Dealership Rating

Employee Rating

Great service team. Decent prices. Knowledgeable. Not too much upselling and they get you in and out in good time. Decent prices. Knowledgeable. Not too much upselling and they get you in and out in good time. More

by t.scottiemac

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink , Luci Kott

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Aug 10, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team provided you with a great experience!

August 06, 2024

Dealership Rating

Employee Rating

Great service. Timely completion and the service manager verified any other outstanding issues to be addressed Timely completion and the service manager verified any other outstanding issues to be addressed More

by CTIPLEY9

Verified Customer

Recommend Dealer

Yes

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Aug 10, 2024 -

Honda of the Avenues responded

We appreciate you taking time to complete a review of your visit and are glad to hear that the manager was able to resolve any outstanding issues.

August 06, 2024

Dealership Rating

Employee Rating

Eric was amazing to work with and super reliable. I would definitely go back and use the service department. I would highly recommend I would definitely go back and use the service department. I would highly recommend More

by KIMMIBIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric made your visit an enjoyable one.

August 06, 2024

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Employee Rating

Mr. Howard was very perfessional and great customer service. Helpful and very knowledgeable about the services I needed service. Helpful and very knowledgeable about the services I needed More

by lawscott64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

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Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Bobby was able to provide you with great service.

August 06, 2024

Dealership Rating

Employee Rating

Great service , Great Guy! ,GREAT PRICE ! , BEST SERVICE EXPERIENCE TO DATE ! Would highly suggest going to see BRIAN for all your Honda needs ! ,GREAT PRICE ! , BEST SERVICE EXPERIENCE TO DATE ! Would highly suggest going to see BRIAN for all your Honda needs ! More

by CAMMEDKAZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink , Luci Kott

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Aug 10, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Brian was able to make you visit a great one!

August 06, 2024

Dealership Rating

Employee Rating

Eric was wonderful! I have been going to him the past few years. He advises me on what I need to do with my car and what I can wait on for the future. I would highly rec I have been going to him the past few years. He advises me on what I need to do with my car and what I can wait on for the future. I would highly recommend him. More

by Honda Lady

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Honda of the Avenues responded

Thank you for your continued business and we are glad to hear that Eric continues to provide you with a great experience every visit! We look forward to providing that same level of service on all of your future visits.

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