Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 3

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
264 Reviews

Dealership Experience

4 yrs, 7 mos

4.8

264 Reviews

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264 Reviews of Eric Laurendeau

June 13, 2026

Dealership Rating
Employee Rating

He explained everything about the service of my car and kept me informed about the process and progress. He deserves 5 More

by drobiuk
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 15, 2026

Honda of the Avenues responded

Thank you for your review! We're glad to hear your service advisor kept you informed throughout the process and clearly explained everything about your vehicle's service. We appreciate your 5-star feedback and look forward to serving you again!

June 13, 2026

Dealership Rating
Employee Rating

Everyone is always pleasant, knowledgeable and helpful. They are efficient and keep you advised while you are waiting. More

by michaelaalbon561
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 15, 2026

Honda of the Avenues responded

Thank you for your kind words! We're happy to hear our team was pleasant, knowledgeable, and helpful throughout your visit. We appreciate your feedback and are glad we could keep you informed while providing efficient service. We look forward to seeing you again!

June 11, 2026

Dealership Rating
Employee Rating

Excellent service! Eric was attentive, clear, and very professional. Truly helpful team and smooth process. More

by lori_pr
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 15, 2026

Honda of the Avenues responded

Thank you for your great review! We're glad to hear Eric provided attentive, clear, and professional service and that your experience was smooth from start to finish. We appreciate your kind words and look forward to serving you again!

June 07, 2026

Dealership Rating
Employee Rating

Eric is very professional,helpful, and knowledgeable! I know my vehicle is on good hands when I bring it in for service! Thank you! More

by CAROLTORRES5
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 08, 2026

Honda of the Avenues responded

Thank you for your kind words! We're glad to hear Eric provided professional, helpful, and knowledgeable service. We appreciate your trust in us and look forward to taking care of your vehicle in the future!

June 06, 2026

Dealership Rating
Employee Rating

Eric really takes care of his customers. It's always pleasure working with him Eric's great! More

by MGEIGER64
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 08, 2026

Honda of the Avenues responded

Thank you for the kind words! We're thrilled to hear Eric continues to provide excellent service and takes great care of his customers. We'll be sure to share your feedback with him. We appreciate your support!

June 01, 2026

Dealership Rating
Employee Rating

Eric took great care going over service record and making suggestions for now and later More

by jmcmann01
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 08, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad Eric took the time to carefully review your service history and provide helpful recommendations for both immediate and future needs. We appreciate your support and look forward to serving you again!

May 31, 2026

Dealership Rating
Employee Rating

Knowledgeable, quick and professional Eric was Knowledgeable. He pulled up car history and suggested the best service. Also pointed out the unnecessary service that was suggested in my previous se More

by smilysavvy
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 01, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad Eric provided knowledgeable, professional service and took the time to review your vehicle's history and recommend only the services you needed. We appreciate your honesty and are committed to earning your trust with every visit. Thank you for choosing Honda of the Avenues!

May 30, 2026

Dealership Rating
Employee Rating

Eric is great and very thorough. The pricing is very high for the service performed. More

by STEVEABUSH
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jun 01, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear Eric provided thorough and attentive service. We appreciate your comments regarding pricing and will share them with our team as we continually work to provide the best value and service possible. Thank you for choosing us!

May 30, 2026

Dealership Rating
Employee Rating

I was a walk-in needing an oil change. The service department was very welcoming. I was in and out in about an hour. this was a good experience for me! More

by ewright58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad our service team made you feel welcome and got you in and out quickly. We appreciate your support and are happy to hear you had a good experience!

May 26, 2026

Dealership Rating
Employee Rating

Not that pleasant this time. 2nd trip in for software recall that was not done the first time. Dished out 50 bucks for Uber lift because although I lived 9 miles away the quickes More

by SRivkind
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

May 27, 2026

Honda of the Avenues responded

Thank you for your feedback. We sincerely apologize for the inconvenience of having to return for the software recall and for the frustration with the transportation situation. We understand how disappointing this experience was and appreciate you bringing it to our attention so we can continue improving our service.

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