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Eric Laurendeau

Overview Reviews (253) Inventory (309)

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Eric Laurendeau

Eric Laurendeau | Page 21

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

253 Reviews

Overview Reviews (253) Inventory (309)

Dealership Experience

4 yrs, 6 mos

4.8

253 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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253 Reviews of Eric Laurendeau

May 14, 2024

Dealership Rating

Employee Rating

Very professional and owner focused. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. More

by SISTERSDH

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

May 01, 2024

Dealership Rating

Employee Rating

Great service! I was there no longer than 30-45 minutes.there was plenty of seating available I was there no longer than 30-45 minutes.there was plenty of seating available More

by nealstert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 27, 2024

Dealership Rating

Employee Rating

My car was due for service. Making the appointment was easy. I arrived on time and was seen promptly. The work was completed within 2 hours and I was able to work comfortably in Making the appointment was easy. I arrived on time and was seen promptly. The work was completed within 2 hours and I was able to work comfortably in the waiting area. It was great. More

by farwellrg

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2024 -

Honda of the Avenues responded

Thank you for your business and are happy to hear that you had a great experience during your service visit!

April 26, 2024

Dealership Rating

Employee Rating

Eric went above and beyond to explain and help me with my service problem. I’m very pleased if I could, I would give him a “10” service problem. I’m very pleased if I could, I would give him a “10” More

by carolwalton7082

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

April 21, 2024

Dealership Rating

Employee Rating

Very professional and informative. They also met expectations on the time it took to do the work needed. They also met expectations on the time it took to do the work needed. More

by DAN.GILLIAM

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 19, 2024

Dealership Rating

Employee Rating

Eric was outstanding in guiding me through routine service on my Honda Civic and selecting new tires. service on my Honda Civic and selecting new tires. More

by MGALANTI96

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

April 18, 2024

Dealership Rating

Employee Rating

Eric is the best. He always responds when I have issues with my vehicle. I truly have no desire to work with anyone else. He really is the best. He always responds when I have issues with my vehicle. I truly have no desire to work with anyone else. He really is the best. More

by MOLLIE.PEARSALL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 10, 2025 -

Honda of the Avenues responded

Thank you for your wonderful review! We're thrilled to hear Eric consistently provides responsive and reliable service. We’ll be sure to pass along your kind words—he truly is an asset to our team!

April 18, 2024

Dealership Rating

Employee Rating

Timely, efficiencient, a great experience dealing with this service department. Highly recommend them and Eric! this service department. Highly recommend them and Eric! More

by Cadillac2017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 10, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear your service experience was timely and efficient, and that Eric provided excellent support. We truly appreciate your recommendation!

April 16, 2024

Dealership Rating

Employee Rating

Eric is very professional and has great customer service. I only go to Eric as he looks at the history of my car to make sure we understand what needs to be done I only go to Eric as he looks at the history of my car to make sure we understand what needs to be done More

by danazupko

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 10, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We're glad to hear Eric’s professionalism and attention to your car’s history make your service experience reliable. We appreciate your loyalty and trust in him!

April 16, 2024

Dealership Rating

Employee Rating

So very helpful & always let me know what was going on. Great experience, like family! Great experience, like family! More

by alyssabailey95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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Apr 16, 2024 -

Honda of the Avenues responded

Thank you for the great review. We love to hear you were treated like family. Crista Poynor Service Director

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