Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 20

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
253 Reviews

Dealership Experience

4 yrs, 6 mos

4.8

253 Reviews

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253 Reviews of Eric Laurendeau

May 25, 2024

Dealership Rating
Employee Rating

The staff was friendly and helpful. They were fast and great to work with. We will be back for additional service. More

by kerrieccrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 22, 2024

Dealership Rating
Employee Rating

Took car in for maintenance service. Arrived 11:00ish. Eric was on it ASAP, I made a request about how long it would take since I had to pick up Grandson from school at 3:30. Eric calle More

by judi1966.jv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Moss

Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

May 22, 2024

Dealership Rating
Employee Rating

Eric is a 5star service rep in a dealership that seems to care more about their bottom line than the beat fit for the individual customer. I wouldn't go back to this dealership for another purchase and will More

by SLGC1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2024

Honda of the Avenues responded

I'm sorry you had a 2 star experience. Please give me a call to discuss or give Eric a call. Unfortunately, I can't find your file based on your user profile. Crista Poynor Service Director 904-370-1296

May 18, 2024

Dealership Rating
Employee Rating

Service tech was very friendly and efficient . Service was performed quickly and at very reasonable rate. More

by TmW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 18, 2024

Dealership Rating
Employee Rating

I when in for my tire rotation was surprised the reception was closed at the express service building,but when to the main & got in line. After leaving my car with Eric I when for a walk & when my More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Honda of the Avenues responded

Thank you for your continued business and we are glad to hear that Eric was able to provide great service!

May 18, 2024

Dealership Rating
Employee Rating

The staff was pleasant and extremely helpful. They took my car at my appointment time and kept me informed. I cannot say anything wrong with the service dept More

by Gpat1002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 15, 2024

Dealership Rating
Employee Rating

Wonderful service. Short wait time. Overall good experience. I would go back for other services More

by lynnbud55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

May 15, 2024

Dealership Rating
Employee Rating

Mostly, I found it okay. The free Uber was nice but the "diagnostic fee" is a burn. The mechanic must have ate lunch in my car because there were French Fry crumbs all over t More

by CoreyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Honda of the Avenues responded

Thank you for taking the time to fill out a review of your visit. We will pass this information along to our Service Director and we will definitely make sure we address the concerns you mentioned!

May 14, 2024

Dealership Rating
Employee Rating

Eric was great! He was thorough yet quick with the check in and check out process. The waiting room was nice and comfortable. More

by josherrill3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Honda of the Avenues responded

Thank you for your business and we are glad Eric was able to provide you with a great experience.

May 14, 2024

Dealership Rating
Employee Rating

Thanks for the excellent service! It was fast & efficient to diagnose my vehicle. Thank you! More

by yanks322
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

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