Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 4

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
241 Reviews

Dealership Experience

4 yrs, 5 mos

4.8

241 Reviews

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241 Reviews of Eric Laurendeau

January 29, 2026

Dealership Rating
Employee Rating

When I purchased my vehicle with you all I got an oil change package. Every time I got one I would always ask how many I had left. This past time should have been my last, but I was told I had no more. I More

by Daagra11618
Recommend Dealer
No
Feb 10, 2026

Honda of the Avenues responded

We’re very sorry for the confusion regarding your oil change package. This is not the experience we want for our customers. Please contact our service manager, so we can review your account and make this right. We appreciate you bringing this to our attention.

January 15, 2026

Dealership Rating
Employee Rating

Very good service Eric was very knowledgeable about the warranty steps and tried to use my warranties. Then he found it couldn't use them. He said that the warranties were f not for the issues I was having More

by worf7484
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jan 21, 2026

Honda of the Avenues responded

Thank you for your review! We’re glad Eric provided knowledgeable guidance, clearly explained your options, and expertly completed the work on your van. We appreciate your feedback!

January 11, 2026

Dealership Rating
Employee Rating

Very helpful. Quick service. Love my Accord. Eric, my service advisor, was very good at explaining the recalls and what was needed. Car runs great. More

by Geoffreygimber15
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jan 13, 2026

Honda of the Avenues responded

Thank you for the feedback. We’re glad Eric provided clear guidance and that your Accord is running great.

January 09, 2026

Dealership Rating
Employee Rating

Eric went above and to ensure I was in and out quickly as I was on a time crunch. More

by djsanto1211
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jan 13, 2026

Honda of the Avenues responded

Thank you for your feedback. We’re glad Eric went above and beyond to get you in and out quickly.

January 02, 2026

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Great customer service each time I visit there. A wonderful atmosphere. More

by HENDERSONP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Honda of the Avenues responded

Thank you for the kind review! We’re glad to hear you find our team friendly, knowledgeable, and that you enjoy the atmosphere. We truly appreciate your continued support and look forward to your next visit!

January 01, 2026

Dealership Rating
Employee Rating

Exceeded expectations excellent service communication was next level recommended to friends and family to visit More

by fahadali82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Honda of the Avenues responded

Thank you for your review. We’re thrilled we exceeded your expectations and appreciate you recommending us to friends and family.

December 30, 2025

Dealership Rating
Employee Rating

Extremely friendly and knowledgeable. Always keeps me informed of service progress. Thank you! Certainly knows the service business. True professional! More

by paul.s.izzo
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Dec 30, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re glad to hear you had a great experience and appreciate your trust in our team.

December 30, 2025

Dealership Rating
Employee Rating

Good work done fast. They took care of me when I needed help the most. They treated my car perfectly unlike some other dealerships in town, like taking my car for ~300 mi More

by Margo Levy
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Dec 30, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad we could help and take great care of your vehicle. We appreciate your trust and look forward to assisting you again.

December 23, 2025

Dealership Rating
Employee Rating

This was my first maintenance check Since purchasing my car in August. The appointment went very well. Eric clearly explained everything that would happen. I had a very positive experience with your team. More

by klinkousjaxfl
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Dec 24, 2025

Honda of the Avenues responded

Thank you for your review! We’re happy to hear your first maintenance visit went smoothly and that Eric took great care of you. We appreciate your trust in our team!

December 18, 2025

Dealership Rating
Employee Rating

Eric and Bobby have done an excellent job in keeping our Accord and Pilot operating More

by walocust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Paula Williams

Dec 22, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Eric and Bobby are keeping your Accord and Pilot running smoothly.

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