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Eric Matos
Eric Matos at Universal Nissan

Eric Matos | Page 3

General Manager Nissan

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.4
41 Reviews
4.4

41 Reviews

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41 Reviews of Eric Matos

January 26, 2023

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Employee Rating

Process was fast. My salesperson was clear, honest and very helpful and informative. Highly recommend Universal Nissan More

by VBENARDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal , Carolina Reyes

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Jan 27, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 06, 2023

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Employee Rating

It was a good experience because he showed me many options and it was quick, had flexibility and just prices. More

by DAHER TUFI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos, Julian Vila

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Jan 07, 2023

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 31, 2022

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Employee Rating

Very pleasant people, my salesman accommodates my needs every time, the process is quick and easy. More

by Briangiarraffa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

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Jan 02, 2023

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Sarfaraz, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 18, 2022

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Employee Rating

This Dealer has the greatest sales representative. Great sale persons ! Very nice atmosphere to get your car that you want. More

by JACKIESALAZAR28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Peralta

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Nov 20, 2022

Universal Nissan responded

Jackie, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 27, 2022

Dealership Rating
Employee Rating

Great service and pleasant employees. I enjoy every minute while I was there. They help me finding the right car , answer my questions. More

by Basemhilal
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Julian vila

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Oct 28, 2022

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 11, 2022

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Employee Rating

very professional the sales person and everyone who helped me get in my vehicle was top notch people will be back when it’s time too buy again More

by TITTER12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley , Felix Matos

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Oct 11, 2022

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 03, 2022

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Employee Rating

I like to thanks MR. Sam Sahman for his professionalism, knowledge,and the time he took to explain all my options, I really enjoy the experience and the dealership treatm More

by Jtv12301230
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman

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Oct 04, 2022

Universal Nissan responded

Thank you so much for your kind words for Sam, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Oct 04, 2022

Jtv12301230 responded

Thanks 🙏🏼 I will recommend Universal Nissan to my friends and family!

September 09, 2022

Dealership Rating
Employee Rating

Great service. Sam and Felix were very helpful and understanding to my needs. Thank you More

by STEPHANIES724
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Felix Matos

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Sep 12, 2022

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

April 09, 2022

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Employee Rating

excellent team and customers care since the moment you think to buy a car people ask what can I do for you today and the system move in your way to make buy a car a pleasant moments More

by MACEIRO_3397
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

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Apr 11, 2022

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let Eric or Angel know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 04, 2022

Dealership Rating

They go above and beyond to make sure that we are happy with our purchase. More

by TARCHAMBAULT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Green

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Jan 04, 2022

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Chris and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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