Eric Ng
Eric Ng at Acura Of Pembroke Pines

Eric Ng | Page 16

Service Assistant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.8
200 Reviews
4.8

200 Reviews

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200 Reviews of Eric Ng

August 04, 2022

Dealership Rating
Employee Rating

Acura Pembroke Pines has the best service experience you may want. Very professionals and friendly. They give you great advise about what your car needs. For me is always a 5 starts review. Great job guys. More

by jlmorato29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Aug 05, 2022

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate the wonderful feedback and look forward to seeing you at your next visit!

July 29, 2022

Dealership Rating
Employee Rating

I continue to be impressed by Acura Pembroke Pine’s customer service business model. It works! The team aims to please…and they deliver a high level of customer satisfaction. Jean is especially very a More

by 21sam.Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Jean Louis, Marco Pinto , Christian Rodriguez

Jul 29, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with Jean at Acura of Pembroke Pines! We look forward to seeing you next time!

July 23, 2022

Dealership Rating
Employee Rating

Never have an appointment but I still get taken care of in a timely manner. More

by MISSLEXIS954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jul 25, 2022

Acura Of Pembroke Pines responded

This is great news! Thank you for continuing to choose Acura of Pembroke Pines!

July 17, 2022

Dealership Rating
Employee Rating

Fast service and accurate communication of service and price in a friendly courteous manner , profesional More

by CARLOSDIAZ5086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jul 19, 2022

Acura Of Pembroke Pines responded

Thank you for visiting our team here at Acura of Pembroke Pines! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future. Take care!

July 08, 2022

Dealership Rating

Workers in the Parts department is very rude. When an item is ordered and you call to confirm the arrival and go there and pick it up they're delivery is not appreciative. Companies must remember More

by QUEENIELORA
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Duggan, Jordan Ferber

Jul 11, 2022

Acura Of Pembroke Pines responded

Hi, We regret that you weren't satisfied with the experience and our parts department and appreciate your honest feedback. This information helps us improve and we are grateful to you for taking the time to leave us this review. We will address this with our team and find a way to improve moving forward. Please don't hesitate to reach out if you're interested in discussing your experience further. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

June 30, 2022

Dealership Rating
Employee Rating

Your customer service is excellent. We are very happy with your service. Always happy to recommend your dealership to our friends and family. Thank you More

by BOBBYPJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto , Kevin Gomez, Ron Richardson, Camilo Torregroza

Jun 30, 2022

Acura Of Pembroke Pines responded

Hi Bobby! Thank you for the five stars. We're happy to hear that your visit with us here at Acura of Pembroke Pines was a positive one and we hope to see you again soon!

June 28, 2022

Dealership Rating
Employee Rating

My car is a much older model. However, I keep going to Acura because I trust the service team and appreciate the quality care my car gets. Jean knocked the ball out of the park w More

by 21sam.Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Jean Louis, Marco Pinto , Christian Rodriguez

Jun 28, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars, Sam! We are happy to hear how Jean and the rest of the crew here at Acura of Pembroke Pines could assist you during your visit and we hope to see you back for all of your future auto needs!

June 27, 2022

Dealership Rating
Employee Rating

The experience was great! The service was A+. Thank you for always taking care of my needs! More

by SingleyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jun 27, 2022

Acura Of Pembroke Pines responded

It's our privilege to serve you! Thanks for being an Acura of Pembroke Pines customer. We look forward to your next visit!

June 24, 2022

Dealership Rating
Employee Rating

Santiago was extremely helpful. He made the process wonderful. This is the best car buying experience I ever had. More

by Mikaila
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Vargas, Santiago Cardenas

Jun 24, 2022

Acura Of Pembroke Pines responded

Hi Mikaila! We're happy to hear that Santiago could help you during your visit with us and we hope to see you back here at Acura of Pembroke Pines for all of your future auto needs!

June 08, 2022

Dealership Rating
Employee Rating

The technicians were all professional and extremely knowledgeable of the work needed. I would definitely recommend my coworkers and keep Acura in mind for any services needs. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Acura Of Pembroke Pines responded

Thank you for leaving us with this five star review, Michael! We hope to see you here at Acura of Pembroke Pines for all of your future automotive needs.

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