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Eric Ruchala
179 Reviews
Dealership Experience
14 yrs, 8 mos
Industry Experience
29 yrs, 2 mos
Languages Spoken
English
179 Reviews of Eric Ruchala
September 02, 2020
Awesome customer service from beginning to end! Best deals in town. Salesman was very knowledgeable and courteous towards our needs and expectations! A great team of professionals. deals in town. Salesman was very knowledgeable and courteous towards our needs and expectations! A great team of professionals. More
by JTDKSR
Verified Customer
August 30, 2020
This was a great buying experience. The team was great to work with before and after the sale. I would recommend them to anyone in market for a vehicle. to work with before and after the sale. I would recommend them to anyone in market for a vehicle. More
by j2jalvin
Other Employees Tagged: Doug Darr , Alex Cox, Tyler Sparks
July 31, 2020
Very disappointed in your service dept.. they drove my vehicle in what I feel was a very reckless manor.. when I showed the driving history from the my Chevy app to the service manager I was told this app vehicle in what I feel was a very reckless manor.. when I showed the driving history from the my Chevy app to the service manager I was told this app was not very reliable. If this is the case the why do you promote it so heavily. Even if it is not reliable there is not excuse for driving a vehicle entrusted to you in a reckless manor.. VERY DISAPPOINTED and will make me think twice about using your service dept.. on the plus side I cannot say enough about my salesman Eric Ruchala.. he is the best and I will continue to see him and only him for all my vehicle purchases and I tell EVERYONE who is car shopping to go see him!!! More
by boomeow
Other Employees Tagged: Kim Hausmann
July 30, 2020
Multi point check is not done but checked off the report you get. Left the dealer ship and engine light came before getting off the parking lot. Stopped and checked oil and it was more than two quarts low you get. Left the dealer ship and engine light came before getting off the parking lot. Stopped and checked oil and it was more than two quarts low even though it was checked off on the multi point check report! More
by wallin0
Other Employees Tagged: Kim Hausmann
July 30, 2020
Great service! Very friendly folks...overall a very good experience! First purchase from Jim Butler and expected very good things...They took very good care of us! experience! First purchase from Jim Butler and expected very good things...They took very good care of us! More
by mpnovack69
July 03, 2020
AMAZING The employees at Jim Butler are very knowledgeable and willing to accommodate your vehicle needs. We bought a 2020 Equinox and we love it. We will be The employees at Jim Butler are very knowledgeable and willing to accommodate your vehicle needs. We bought a 2020 Equinox and we love it. We will be back for our next vehicel expericance. More
by AGRAH18
June 25, 2020
Great experience! Eric went above and beyond to make sure I was satisfied. It was the easiest transaction I have ever had at a dealership! I will recommend Jim Butler Chevrolet to everyone! Thank you f sure I was satisfied. It was the easiest transaction I have ever had at a dealership! I will recommend Jim Butler Chevrolet to everyone! Thank you for making me feel valued! More
by shemp20002000
June 25, 2020
I thought the customer service for car deal was outstanding.. Negotiations were non pressured and easy..and car was fair price! Added bonus - they provided transportation so that I could drop off outstanding.. Negotiations were non pressured and easy..and car was fair price! Added bonus - they provided transportation so that I could drop off my car locally to be sold.. Then brought me back to the dealership..plus had my new car gleaming on my return! Where else does that all happen? . I'd venture to say.. not too many places if any! ***** Dealer! More
by llrtibbs
Other Employees Tagged: Doug Darr
June 11, 2020
Very well organized and immaculate facility with professional employees. Worked with Eric and Stacey for a seamless and fast buying experience. Eric went out of his way to help orchestrate the retur professional employees. Worked with Eric and Stacey for a seamless and fast buying experience. Eric went out of his way to help orchestrate the return of my old vechile to Kansas which was a major help. More
by Pat
Other Employees Tagged: Doug Darr, Stacey Thornton
June 08, 2020
The people at Jim Butler Chevrolet were friendly, courteous, and very helpful. I liked that there was a relaxed and friendly atmosphere. I will recommend my friends and family to go there. courteous, and very helpful. I liked that there was a relaxed and friendly atmosphere. I will recommend my friends and family to go there. More
by iowahawkeyes.8pool@yahoo.com
Other Employees Tagged: Tara Lavin and Kelly Smith
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