Eric Senatore | Page 19

Lester Glenn Subaru responded

Hi arlenetrigo, Thanks for the fantastic feedback! We're thrilled to hear that your first oil and tire change went smoothly and that you enjoyed our lounge area. It's great to know our team made everything quick and clear for you. If you need anything else or have more questions, just let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey OHSPARKEY2, Thank you for the fantastic review! We’re thrilled to hear that our team, especially Kathy, went above and beyond to assist you with replacing both tires. It's great to know they did it with a smile! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey GOLDSHIELD4, Thank you for the wonderful feedback! We're glad to hear that Eric provided you with professional and courteous service and that he took the time to explain everything clearly! If you have any more questions or need further assistance, feel free to get in touch! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Michael, Thank you for the fantastic review! We're glad to hear that our service advisor provided you with helpful and friendly assistance! We appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ND1970, Thank you for your kind words! We're glad you had a great experience with our team. Even though we're not closer, we're thrilled to hear that you'll continue to choose us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Pat James Longo, Thank you for sharing your experience! We're glad that Eric and the service team made you feel at home. It’s great to know that you felt well taken care of and that you chose us as your go-to Subaru dealer. We look forward to continuing to serve you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Ginny, Thank you for your positive review! We’re glad to hear that our team provided friendly and professional service and that you appreciated the transparency in explaining your car's maintenance options! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Harmony, Thank you for your feedback! We're thrilled to hear that you've always had good service with us and that you recently bought a new car that you love. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FRANKJHOGAN3, Thank you for your review! We're glad you always receive friendly and timely service from us! Keeping you updated on the progress of your vehicle is important to us. If you have any more feedback or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MICHAEL6STEIN, Thank you for sharing your feedback. We apologize for any miscommunication regarding the cost of your recent repairs. Before any work is done on a customer's vehicle our service team goes over the cost and gets approval on each job so that the customer understands and approves any work done. We understand that Eric did advise you and got your approval for the work done on your vehicle. We apologize if there was any confusion. We understand our service manager, Bert, has spoken with you and we hope he was able to answer any questions you may have. Thank you again, The Lester Glenn Subaru Team