
29 Reviews
Write a Review29 Reviews of Eric Smalley
September 23, 2025
Awesome experience. I have dealt with Mr. Roth several times now always very positive and upbeat attitude. Matt is a pleasure to deal with and I will continue to get all I have dealt with Mr. Roth several times now always very positive and upbeat attitude. Matt is a pleasure to deal with and I will continue to get all of our families cars serviced at Shottenkirk Ford. More
Other Employees Tagged: Matt Roth
September 22, 2025
Service was. Prompt and efficient and I enjoyed visiting with the other customers so much Prompt and efficient and I enjoyed visiting with the other customers so much More
Other Employees Tagged: Matt Jewett, Tyler Duncan , Melissa Cates
September 12, 2025
Shottenkirk is an awesome dealership. Received recall for two issues. Before I received letter. Shottenkirk maintenance department called me to schedule the repair and they would come t Received recall for two issues. Before I received letter. Shottenkirk maintenance department called me to schedule the repair and they would come to house to do the fix. The fix was a software update. Will for the repair department arrive just as scheduled and completed update in about an hour. Very courteous person that did an outstanding job. Thank you Shottenkirk! More
Other Employees Tagged: Melissa Cates, Will
July 18, 2025
They are a personable and professional group. They bend over backwards to make every experience a positive one. We will be doing all our car business with them.😎 They bend over backwards to make every experience a positive one. We will be doing all our car business with them.😎 More
Other Employees Tagged: Beau Surratt, Matthew Roth, Matt Jewett, Tyler Duncan , Melissa Cates, Matt Roth
July 01, 2025
Great Service Center, keep me informed on all the services and repairs performed in a timely manner. services and repairs performed in a timely manner. More
Other Employees Tagged: Brian Curtis, Billy Bohrman, Matt Jewett, Tyler Duncan, Denise Bone , Melissa Cates
June 09, 2025
Great Customer Service from Tyler and Team! Valet service was perfect and so very easy! Valet service was perfect and so very easy! More
Other Employees Tagged: Matt Jewett, Tyler Duncan , Melissa Cates
November 23, 2024
Had a transmission recall when I got it back it was hard shifting from 1st to 2nd. They are not willing to work with me to get it fixed. They said that I needed a new transmission $6600. It was a recall fro shifting from 1st to 2nd. They are not willing to work with me to get it fixed. They said that I needed a new transmission $6600. It was a recall from Ford Ford should replace the transmission And they’re not helping me with it. I wouldn’t recommend this place to anyone. More
Other Employees Tagged: Matt Jewett
November 13, 2024
They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well. questions during the process and they explain it to me without getting bother. Very kind people and good team as well. More
Other Employees Tagged: Brian Curtis, Billy Bohrman, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler , Melissa Cates, Tom Dyer
November 01, 2024
Great customer service and care. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. More
Other Employees Tagged: Denise Bone
October 31, 2024
Service was quick, friendly and responsive as always. Will be back for service again. Shottenkirk Ford is the best. Will be back for service again. Shottenkirk Ford is the best. More
Other Employees Tagged: Brian Curtis, Billy Bohrman, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler , Melissa Cates, Tom Dyer
