Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 12

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
410 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

50 yrs, 9 mos

4.9

410 Reviews

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410 Reviews of Eric Weiss

May 28, 2023

Dealership Rating
Employee Rating

Expert courteous service as always. No need to even consider going anywhere else. Service and body shop personnel are awesome More

by Tlp0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Phillips

May 31, 2023

Secor Volvo Cars responded

Thank you for your confidence in the Secor Volvo Cars team! We're grateful for your support and look forward to serving you again next time!

May 18, 2023

Dealership Rating
Employee Rating

Exceptional service. Worked closely with me to make sure by repairs needs were met. My car purrs down the road like it was new. I'll be back to Cecor Volvo for all my More

by 80crossman1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

May 19, 2023

Secor Volvo Cars responded

We're grateful for your five-star review of our repair services here at Secor Volvo Cars! We're glad you feel your car is running like new again and we'll be happy to assist you with any future automotive needs. Thanks for choosing us and see you soon!

April 14, 2023

Dealership Rating
Employee Rating

Just fantastic fast service from true professionals on my leased Volvo— and It isn’t even their lease! Absolutely thorough maintenance service with extra care, plus instant fix of a software problem that cau More

by Kathleen q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Apr 17, 2023

Secor Volvo Cars responded

Thank you for the kind review, Kathleen! We appreciate you trusting the Secor Volvo Cars team with your current vehicle's service needs and look forward to assisting you with your next lease. Take care and we'll see you next time!

February 21, 2023

Dealership Rating
Employee Rating

Very helpful service department especially Keith. Always friendly and helpful. Pleasure to deal with him. More

by Aimeetooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Feb 22, 2023

Secor Volvo Cars responded

Keith and the team are glad you had an easy experience! Thank you for trusting Secor Volvo Cars with your car!

February 20, 2023

Dealership Rating
Employee Rating

Julie, in the service department, is timely and a clear communicator. She was extremely helpful from start to finish! More

by Kristy
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters, Keith Mattingly , Julie Mei

Feb 21, 2023

Secor Volvo Cars responded

Thanks for the great review, Kristy - we'll be sure to pass it along to Julie! We appreciate you visiting us here at Secor Volvo Cars and hope we have the opportunity to serve you again in the future!

January 18, 2023

Dealership Rating
Employee Rating

Secor Volvo exceeded my expectations! !! Julie was extremely knowledgeable and professional, as was all of the staff who I encountered. Would 100% use their service department in the futur More

by AnthonyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Diane Gebhard, Steve Matters, Anthony Mitchell , Connor Beverly, Julie Mei, Charlie Secor

Jan 18, 2023

Secor Volvo Cars responded

Thank you for your review, Anthony! We're so happy that Julie provided you with an excellent service experience! We appreciate you as a customer and hope you share your experience with friends and family! -Secor Volvo Cars

January 11, 2023

Dealership Rating
Employee Rating

Keith in service is terrific! I would recommend that you present him with any questions that you have. More

by wayne_devoe
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Jan 11, 2023

Secor Volvo Cars responded

Thank you for the excellent review, Wayne! Keith & the team look forward to seeing you again next time here at Secor Volvo Cars!

November 13, 2022

Dealership Rating
Employee Rating

The service director, Eric Weiss, has been superb in helping us deal with several CPO issues. Secor Volvo Cars should be proud to have him in this position as he is knowledgeable and very helpful. Wit More

by dgfitton6
Recommend Dealer
Yes
Nov 15, 2022

Secor Volvo Cars responded

Thank you for sharing this feedback with us! We're certainly lucky to have Eric on our team and we'll be sure to let him know how much you appreciate his dedicated service. Please don't hesitate to reach out if we can be of assistance again in the future! - The Secor Volvo Cars Team

Nov 13, 2022

dgfitton6 responded

Again, Eric is a star performer

November 12, 2022

Dealership Rating
Employee Rating

I’ve been coming to Secor for 30 years. The entire dealership is second to none! Sales, parts and service is all excellent! More

by michelle.bravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters, Keith Mattingly , Julie Mei, John Pasternak, Steve Plona

Nov 15, 2022

Secor Volvo Cars responded

We couldn't be happier to have you in the Secor Volvo Cars family, Michelle! Thank you for taking the time to leave us your kind five-star review! We'll see you next time!

November 07, 2022

Dealership Rating
Employee Rating

Courteous, on time & a beautiful clean car at pickup, what more can you ask for!! More

by GAYGALLAGHERHERGLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

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