Erica Batchelder

Albrecht Subaru of Wakefield provided outstanding customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. More

by h.abdelilah Verified Customer Verified Customer

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Always excellent service! Work recommended for my car always explained clearly before I give the OK. Staff always friendly and helpful. Work recommended for my car always explained clearly before I give the OK. Staff always friendly and helpful. More

by FOLEYJ57 Verified Customer Verified Customer

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Kind, professional person. It’s silly to have a minimum of 15 words! Surveys are annoying! It’s silly to have a minimum of 15 words! Surveys are annoying! More

by csazo Verified Customer Verified Customer

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Erica and Nicole went above and beyond to insure all issues were addressed and that I was completely satisfied issues were addressed and that I was completely satisfied More

by Tom C. Verified Customer Verified Customer

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Not sure I will return to the service department. I was happy that they fixed the issue that I came in with, but they added it in about a $3000 job for my car. And the service tech did not even come I was happy that they fixed the issue that I came in with, but they added it in about a $3000 job for my car. And the service tech did not even come out and talk to me about it. More

by ANNEMALLOY25 Verified Customer Verified Customer

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Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. More

by matheus.berbet001 Verified Customer Verified Customer

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I had excellent service from Erica Batchelder and Rodrigo Palacio, more up to the standards to which I was long accustomed with Subaru of Wakefield in the past. Palacio, more up to the standards to which I was long accustomed with Subaru of Wakefield in the past. More

by KarlS Verified Customer Verified Customer

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Best service department , I was always informed with the vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when I viseted the new vehicle showroom . They made me feel like I was a VIP. Thank you Wakefield Subaru for excellent service and the freindy welcome that I received. More

by SARKIS001 Verified Customer Verified Customer

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Always great service at Albrecht Subaru. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. More

by ntenbroek Verified Customer Verified Customer

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Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was fin He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy. More

by ahealey42777 Verified Customer Verified Customer

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