Erica Batchelder

I had excellent service from Erica Batchelder and Rodrigo Palacio, more up to the standards to which I was long accustomed with Subaru of Wakefield in the past. Palacio, more up to the standards to which I was long accustomed with Subaru of Wakefield in the past. More

by KarlS Verified Customer Verified Customer

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Best service department , I was always informed with the vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when I viseted the new vehicle showroom . They made me feel like I was a VIP. Thank you Wakefield Subaru for excellent service and the freindy welcome that I received. More

by SARKIS001 Verified Customer Verified Customer

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Always great service at Albrecht Subaru. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. More

by ntenbroek Verified Customer Verified Customer

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Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was fin He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy. More

by ahealey42777 Verified Customer Verified Customer

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Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

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Erica Batchelder Was very professional, she showed great potential to quickly grow in the organization. Outstanding service! potential to quickly grow in the organization. Outstanding service! More

by Karim Verified Customer Verified Customer

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Tanner was Genuine, helpful, resourceful, transparent, knowledgeable and has a great attitude,! Thank you much! knowledgeable and has a great attitude,! Thank you much! More

by NESQU Verified Customer Verified Customer

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I've been using Subaru of Wakefield's service since 2012 ... it has been consistently good even through the pandemic ... it has been consistently good even through the pandemic More

by DKROWITZ Verified Customer Verified Customer

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I needed an oil change fast and Chris changed the xxxx out of that oil! All true professionals at this location I would never go anywhere else! out of that oil! All true professionals at this location I would never go anywhere else! More

by Ahearn_christopher Verified Customer Verified Customer

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