Dealership Experience
4 yrs, 5 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
52 Reviews
Write a Review52 Reviews of Erica Ortiz
July 11, 2024
Horrible experience when it comes to servicing your vehicle at this location you take it in for your typical maintenance and then they turn around and give you astronomical work order reports which doe vehicle at this location you take it in for your typical maintenance and then they turn around and give you astronomical work order reports which doesn't make any sense 60 days prior they gave your vehicle the green light which means no issues were found after purchasing my vehicle I had numerous issues with my vehicle... beware if you have an extended warranty and they are aware of it they are going to always find issues with your vehicle when going in for simple things as an oil change just to commit fraud against your extended warranty by causing issues with your vehicle when your vehicle is perfectly fine always get a second opinion and do not go to this location all my family members have had issues with this location More
Other Employees Tagged: derrick howard, Norman Vassell, Russell Stephens
July 01, 2024
Bought my truck from Toyota in Tampa, however I live out of state. They pestered me relentlessly then sent me an invoice. If they charges Toyota for that it should be criminal. of state. They pestered me relentlessly then sent me an invoice. If they charges Toyota for that it should be criminal. More
June 29, 2024
Experienced and are good at helping to prioritize and validate the right requirements during service and keeps updated on the progress. validate the right requirements during service and keeps updated on the progress. More
Other Employees Tagged: Jarod Thorman
June 19, 2024
They have an hour policy. My service was done in 40 minutes. The waiting room is spacious and they give you regular updates on how it’s going on a screen. My service was done in 40 minutes. The waiting room is spacious and they give you regular updates on how it’s going on a screen. More
Other Employees Tagged: James Williams
June 14, 2024
Derrick always keeps You informed what is going on with your vehicle. Thank you Derrick your vehicle. Thank you Derrick More
Other Employees Tagged: Josh Fuller, derrick howard, Austin Carr, Justin Ortiz
June 04, 2024
My service advisor Austin Carr was attentive and my service was done before the promised time and on budget. I highly recommend Toyota of Tampa Bay. service was done before the promised time and on budget. I highly recommend Toyota of Tampa Bay. More
Other Employees Tagged: Josh Fuller, Lee Oztolaza, Austin Carr
May 31, 2024
Everything was good great service the best dealer in town I recommend 100 % the best I recommend 100 % the best More
Other Employees Tagged: Edwin Andino, Alexis Andrade, Bryan Roberts , Ali Shouman
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