Erica Ortiz
Erica Ortiz at Toyota of Tampa Bay

Erica Ortiz | Page 3

Service Director

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

Contact Me
4.1
52 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

27 yrs, 2 mos

Languages Spoken

English English

4.1

52 Reviews

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52 Reviews of Erica Ortiz

July 11, 2024

Dealership Rating
Employee Rating

Horrible experience when it comes to servicing your vehicle at this location you take it in for your typical maintenance and then they turn around and give you astronomical work order reports which doe More

by MCNEARJOLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 04, 2024

Dealership Rating
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Very good service and I recommend this dealer very hard . I Kepping trying with them More

by odelta2016
Service Price Transparency
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Recommend Dealer
Yes

July 01, 2024

Dealership Rating
Employee Rating

El servicio es bueno. Olivia es muy amable y profesional, el tiempo de espera está bien. More

by MARINOMARTINEZ100
Service Communication
Recommend Dealer
Yes

July 01, 2024

Dealership Rating
Employee Rating

Bought my truck from Toyota in Tampa, however I live out of state. They pestered me relentlessly then sent me an invoice. If they charges Toyota for that it should be criminal. More

by truemanrick0
Service Price Transparency
Workmanship
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Recommend Dealer
No

June 29, 2024

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Experienced and are good at helping to prioritize and validate the right requirements during service and keeps updated on the progress. More

by deepjwala
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarod Thorman

June 25, 2024

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Employee Rating

The prices are outrageous. We were quoted $600 to replace hood struts. What? That is a 10 minute job on a $20 part! Shame on Toyota of Tampa Bay. More

by whpatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 19, 2024

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They have an hour policy. My service was done in 40 minutes. The waiting room is spacious and they give you regular updates on how it’s going on a screen. More

by acleveland
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Williams

June 14, 2024

Dealership Rating
Employee Rating

Derrick always keeps You informed what is going on with your vehicle. Thank you Derrick More

by MFRAMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2024

Dealership Rating
Employee Rating

My service advisor Austin Carr was attentive and my service was done before the promised time and on budget. I highly recommend Toyota of Tampa Bay. More

by kevinmcgivern60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2024

Dealership Rating
Employee Rating

Everything was good great service the best dealer in town I recommend 100 % the best More

by Junior peguero
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Andino, Alexis Andrade, Bryan Roberts , Ali Shouman

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