Erica Ortiz
Erica Ortiz at Toyota of Tampa Bay

Erica Ortiz

Service Director

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

Contact Me
4.2
51 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

27 yrs

Languages Spoken

English English

4.2

51 Reviews

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51 Reviews of Erica Ortiz

January 31, 2026

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Employee Rating

always have the best best for any type of service in tampa and maybe Florida More

by ethanlnb
Recommend Dealer
Yes
Jan 31, 2026

Toyota of Tampa Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Tampa Bay to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2025

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my experience was great my wife and i have no complaints everything went well. plus the cafe breakfast was wonderful. More

by larrywalden1
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2025

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 10, 2025

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No respect for customer and service advisor was so mean and they took for ever for my oil change even though I had an appointment More

by BHARWANIR
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Recommend Dealer
No

June 10, 2025

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Good service , the advisor David Mendoza made it easy and efficient. Everything was made on time and perfect. Toyota of Tampa Bay has been my dealer since 2011. More

by Rubeana23
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Recommend Dealer
Yes

Other Employees Tagged: Harvey Mondragon, Elga Matos , David Mendoza

April 12, 2025

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I had a very pleasant and unexpected casual encounter with administrative assistant Carly McCall. It was indeed a pleasure-although not seen her in person-but in telecom communication-she was very pleas More

by John Borisow
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Recommend Dealer
Yes

February 04, 2025

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Taylor was great. I’ve had my vehicle serviced there for years always a great experience. More

by KELLYALTER23
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Recommend Dealer
Yes

Other Employees Tagged: Mark Caivano, Taylor Francis , Dino W. Birjas

December 12, 2024

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Great service and I enjoy that your waiting area is comfortable and provides hot food. This makes the time go by faster More

by JIMMYSERRANO
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Recommend Dealer
Yes

December 01, 2024

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Good and quick service. No issues. Very helpful. Did what needed to be done well More

by EMREF
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

November 30, 2024

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This was my first encounter with Norman. I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not More

by PATTIE1P
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller, Jarod Thorman

October 31, 2024

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Excelente servicio. Poco el tiempo de espera. Cumplieron con mis expectativas. Mucha amabilidad y respeto. More

by CLUZORTIZ
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Santiago

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